Dental Assistant Customer Service

Professional Summary

Core Qualifications

Experience

*** **** ************ *** # ***, Chandler AZ 85225

(T) 602-***-**** (E) ********@*****.***

I feel that I would be a valuable employee to your company. I am a dedicated employee and a true “team player”. I work well with others and independently. I am a very organized individual and I am able to manage a heavy workload. I work well under pressure and I can accomplish meeting deadlines. I strive to provide great customer service to everyone. I look forward to being a part of a company that offers room for growth and advancement.

•Preparing patients for

examinations and treatment.

•

• Sterilizing instruments

• Disinfecting surface areas

Maintaining clinic and clinic

equipment in hygienic condition.

•

Taking and developing filing dental

radiographs.

•

Mixing amalgams cements

composites, and other materials.

•

Maintaining inventory and

requisition supplies, in

accordance with DOHMH

procedures.

•

Preparation of the surgery prior to

patients arrival, sterilizing

equipment and ensuring all

equipment is ready and the

waiting area is clean.

•

Making patients feel comfortable

and at ease.

•

Amending patient records and

taking down notes that are

dictated by the dentist.

•

• Mixing files and materials.

Assisting the dentist during dental

procedures.

•

Acting as a receptionist (if

applicable), answering telephone

calls, greeting patients and making

patient appointments.

•

Organizing and filing patient

records.

•

Sending out reminder letters to

patients for appointments.

•

Keeping a track of any new

procedures, practices and

processes that have been

developed.

•

11/2010 - Current Dr Pease Mesa, AZ

Dental Assistant

Prepare and arrange instruments, medications and required material. Prepare patients for dental health services and instruct them in appropriate post dental treatment, diet and oral hygiene.

Prepare dental materials: cements, amalgam, composite, impression materials Promptly follow all instructions from the dentist dealing with patient comfort. Take inventory, stock all supplies, instruments and medications and order said items.

KATHYE GONZALEZ

Taking digital xrays

Perform required laboratory procedures, i.e. take dental impressions, pour plaster models, making whitening trays

07/2008 - Current Dependable Dental Tempe, AZ

Dental Assistant

I have been temping as a Dental Assistant for the past 3 years. I have gained experience in Periodontics, Endodontics, Implants, and Cosmetic Dentistry.

08/2009 - 11/2010 Loving Family Dental Fountain Hills, AZ Dental Assistant

Assisted dentist in manage dental and medical emergencies. Maintaining emergency drug and oxygen supplies and emergency telephone directory

Educated patients about oral hygiene, plaque control, and post-operative care. Documented dental care services and maintained in patient charts/records. I have experience in dental procedures for oral examination and routine restoration.

Provide compassionate care to patients and educate in post-procedure care. Skilled in taking impressions, bite registrations and fabricate models. Maintain the highest degree of patient confidence. Ensure compliance with OSHA and MSDS guidelines.

provide personal oral care instructions.

08/1999 - 02/2008 Orange Dental Orange, CA

Dental Assistant

I Perform expanded duties such as rubber dam placement, pit and fissure sealants and Classes I,II V amalgam restorations and Classes III, Iv, V resin composite restorations

Responsible for jobs like custom trays, temporary crown, pouring and trimming models, trimming dies, plaster cast and stone dies Prepare tray set-ups and assist during procedures, including fillings and crown preps

clean and maintain X-ray processors, sterilize instruments Ability to prepare and maintain dental instruments, equipments and supplies. Excellent skills of patient management during dental procedures. Excellent communication and writing skills.

Able to help the dentist in providing dental treatment. Able to do dental charting, other records and medical history of patient. 02/1996 - 05/1999 Dr Robert Gerber Beverly Hills, CA Dental Assistant

Prepared patients for examination by dentist by checking current medical history Education

and making sure mouth was clean

Set out necessary tools and medication for dental examinations Took patient x-rays

I was in charge of all laboratory cases

Cleaned and sterilized dental equipment

Recorded notes that the dentists instructed for patients to follow Specialized in the assisting of Periodontics, Cosmetic and Implant Dentistry, and Endodontics.

Administered routine patient care and monitoring, including instrument and material setup and sterilization.

Provided chair-side assistance during clinical treatments, alginate impressions, fabricated and cemented temporary crowns and bridges, and dental x-rays. Repaired, adjusted and polished prosthetics. Performed tooth bleaching, child prophylaxis and sealants.

1990 Western Career College, Sacramento, CA, USA

Dental Assisting

1986 Santa Rosa JC, Santa Rosa, CA, USA

Interior Design

AA

1984 Redwood High School, Larkspur, CA, USA

General

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