Business Process Systems Analyst

Lalitha Guntupalli

*************@*****.***

SUMMARY:

4+ years of experience of Conducting requirements elicitation, documentation, reporting, business analysis, system analysis, client interaction, and quality control involved in healthcare domain with personal communication, leadership, problem solving with an ability to work independently as well as dynamic team member.

Extensive understanding of business Requirement gathering, business Process flow, business Process Modeling, Data Analysis, Data Mapping, and business Analysis. Extreme understanding of various software development life cycles (SDLC).

Experience in requirement gathering, documenting, verification, validation, analysis, and design.

Extensive hands-on HealthCare management experience in a variety of projects involving the customization, design, development, implementation, and testing of manual and automated systems to support the day-to-day business operations.

Worked Closely with Business / End user teams to capture and document the Business process.

Extensive experience in working on various software methodologies like Agile, and Waterfall.

Proficient in understanding business/customer needs and technology.

Expertise in classification of functional and non-functional requirements from meeting minutes and documentation.

Organized, goal oriented, self-starter and ability to master new technologies, manage multiple tasks while following through from start to completion.

Hands-on experience in using JIRA to document user stories and manage agile scrum projects.

TECHNICAL SKILLS:

Software Development Methodologies

Agile, Waterfall

Project Management Tool

Jira

Office Tools

MS Word, MS Excel, MS Project, MS Outlook, MS Visio, SharePoint

Defect Tracker

Quality Center.

RDBMS

MS SQL Server, MS Access, and Oracle

EDUCATIONAL DETAILS

Master’s In Computer Science from JNTU, Hyderabad, India

PROFESSIONAL EXPERIENCE

Client: ELEVANCE HEALTH May 2023 to Till Date

Role: Systems Analyst

Responsibilities:

Acted as Senior Systems Analyst to analyze the applications

Meetings and calls with business and other stakeholders

Requirement analysis

Design, coding and unit testing of the application

Communicating the project impact to other downstream systems so as to make them aware of the new data flowing into the system

Supporting System Integration Testing

Validate results from User Acceptance Testing

Support Production implementation• Regular interaction with the different support teams to ensure the smooth running of the applications

Environment: Agile, JIRA, UAT testing Windows XP/2000, MS-Project, MS-Office Suite, MS Visio

Client: BTMG Feb 2022 to April 2023

Role: Systems Analyst

Responsibilities:

Primary objective was to make sure the project is a success by all means.

Onsite POC - Coordinating Requirement gathering and High-Level Analysis.

Estimated total onsite/offshore hours for each activity.

Communicated details of project with offshore for planning.

Coordinated Design, Coding, Unit Testing and Integration testing.

Final sizing after technical design.

Delivered Technical Solutions Document (TSD), Unit Test Plan and Test Results.

Supported SIT, UAT and implementation.

Implementation co-ordination with various stakeholders.

System support including production support to the client, on a 24*7 basis.

High Level Analysis, Design, Coding, Testing and Implementation Support.

Daily Status reporting.

Customer interaction.

Environment: Agile, JIRA, UAT testing Windows XP/2000, MS-Project, MS-Office Suite, MS Visio, EDI, UAT.

Client: Molina Health care Oct 2019 to Jan 2022

Role: Systems Analyst

Responsibilities:

Worked in gathering and analyzing requirements.

Worked in schedule preparation, estimation, and task allocation.

Worked in strategy document preparation to implement the applications in business readiness region.

Performed coding and job creation for all applications.

Executed the test jobs as part of unit testing.

Responsible for Co-ordination of all Project Activities.

Participated in Project Team meetings.

Conducted System Integration Testing and Production Implementation.

Environment: Windows 10, MS Visio, MS Office, Excel, Agile.

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