Banquet Server Team Members

Victoria Altomonte

* ******* ***, ****** ******, NY 10305, 929-***-****, *****************@*****.***

EDUCATION

Port Richmond H.S., Staten Island, NY

H.S. Diploma: Achieved June 2017

YABC Program Certificate: Achieved June 2017

WORK EXPERIENCE

Banquet Server. Hilton Garden Inn: Staten Island, NY, Febuary 2020 – September 2021

Collaborated with other team members to prepare for banquet hall events, including preparation of any necessary cutlery, drink-ware, or place settings

Assisted in organizing banquet hall to guest specifications, including table and decoration preferences and placements

Served multiple tables an array of meal courses during each worked event

Participated in banquet hall clean-up services when requested, as well as table cleanings throughout events as needed

Delivered drinks from the bar to each table as instructed and requested

Banquet Server. Grand Plaza: Staten Island, NY, August 2019 – October 2019

Collaborated with other team members to prepare for banquet hall events, including preparation of any necessary cutlery, drink-ware, or place settings

Assisted in organizing banquet hall to guest specifications, including table and decoration preferences and placements

Served multiple tables an array of meal courses during each worked event

Participated in banquet hall clean-up services when requested, as well as table cleanings throughout events as needed

Delivered drinks from the bar to each table as instructed and requested

Server. Buffalo Wild Wings: Staten Island, NY, May 2019 – August 2019

Ensured continued service is managed during the course of the meal

Collaborated with fellow servers and hostesses to guarantee efficient seating, table utilization, and above average customer service

Prepared and served beverages, as well as expedition of food orders

Assisted with cleaning dining areas, restrooms, and preparation areas

Regularly stocked service and food prep areas, as well as preparing tables and dining room for customers

Senior Sales Consultant. LA Fitness: Staten Island, NY, March 2018 – June 2018

·Presented potential members with the advantages of joining the gym, pricing explanation, and variations in membership levels

·Lead tours of the fitness facility, summarize use of the equipment, develop fitness plans with prospective members

·Oversaw marketing campaigns in the local business community, developing partnerships with local business owners

·Solicited new business within the existing clientele of the facility and within the surrounding community

·Kept accurate records of sales calls, appointments and walk-ins

Server/Food Preparation. Blaze Pizza: Staten Island, NY, May 2017- Jan 2018

·Developed recurring business by consistently maintaining meaningful relationships with restaurant patrons

·Ensured that each food order was consistent with customer order requests

·Upheld the cleanliness and sanitation of the food preparation area, containers, and prep utensils

·Processed cash & credit card transactions on a daily basis

Medical Assistant. Physical Medicine and Rehab Associates of Staten Island: Staten Island, NY, Dec 2016 - May 2017

·Assisted with administrative processing of patient medical records and billing while ensuring strict adherence to HIPAA and confidentiality regulations

·Assessed and recorded patient vitals, including blood pressure and temperature

·Greeted and received patients entering reception area in order direct them into examination rooms

·Assisted physical therapists by preparing room and replenishing expendables in patient care treatment area

Merchandise Associate. Party City: Staten Island NY, Sept 2015 - Aug 2016

·Received, unpacked, tagged and priced merchandise in order to create eye-catching displays which showcased the most popular merchandise

·Assured that the store was clean, swept and organized to create a pleasant shopping environment to incite repeat business and customer loyalty

·Developed a keen familiarity with costumes and other seasonal items in order to provide the highest degree of customer service

·Processed both cash & credit card transactions while also handling exchanges and returns in order to return stock to shelf in a timely manner

COMPUTER SKILLS

·Proficient in Microsoft Word, Excel, PowerPoint, & Outlook

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