Experience
Royal Business Bank Los Angeles, CA
Human Resources Coordinator 08/2022 - Present
Onboard a minimum of 3 new employees weekly while leading orientation across all West Coast Regions Conduct reference checks and verifications of employment using E-verify, HireRight, and OFAC Send offer letters and verify the accuracy of I-9 documentation, ensuring compliance with federal immigration law Enroll an average of 3 new hires onto Paychex weekly and prepare final checks for all employee terminations Calculate and review every payroll processing to ensure timely and accurate processing of employee timecards and transactions including salaries, benefits,
401K, and other deductions
Raised company's Glassdoor rating from 2.7 to 4.2 stars within one month Alpyn Beauty
Social Media Marketing Intern 07/2022 - 08/2022
Developed original content for TikTok and Instagram to increase company presence for upcoming product launches Identified emerging trends and conducted ongoing industry research and content analysis Worked alongside team to ensure that content is aligned with brand voice, marketing calendar, and aesthetics Meet Fresh Arcadia, CA
Shift Leader 07/2018 - 01/2020
Supervised and trained new team members in a fast-paced environment Aided Chinese-speaking customers, increasing repeat and loyal customers by 20% Briefed new hires on essential job information such as workplace policies, employment benefits, and job duties Faith, Hope, Love Chinese Baptist Church El Monte Sunday School Assistant 01/2015 - 12/2018
Managed and upgraded K-12 educational program by administering budgets, coordinating resources, while monitoring a number of 10 students
Delivered friendly assistance to parents regarding lesson plans Prepared, coordinated, and distributed information for yearly schedule of activities and classes to parents Skills Summary
Fluent in English, Mandarin, and Cantonese
Experienced in: Cornerstone, ICBA, Onboarding, Background Checks, Federal and State Tax forms, Payroll Processing, I9 Verification, Managing Company Wide Org Chart, Event Planning Proficient in: Excel (Pivot Tables, VLookup, Employee Lists, Data Cleaning), Google Drive Services, Paychex, Canva, Outlook, OFAC, Awardco, E-Verify, HireRight
Education
University of Southern California Los Angeles, CA Master of Science in Human Resoures 08/2024
University of California San Diego La Jolla, CA
Bachelor of Arts in Communications 06/2022
Minor: Design
FAYE PENG
626-***-**** ***********@*****.*** Arcadia, CA