Computer skills and customer service

Pamela Silver

** ********* ***** 516-***-****

Mineola, NY 11501 ************@******.***

OBJECTIVE

To obtain a challenging position within a healthcare organization that allows me to utilize my strong administrative experience and offers the potential for growth.

EDUCATION

Hunter Business School, Levittown, NY

Medical Office and Business Administration Diploma, 2011

EXPERIENCE

NYU Winthrop Hospital Home Health Agency, Mineola, NY

Information Coordinator, June 2015- Present

.Daily data entry into McKesson Homecare Advisor of clinical staffs productivity to ensure timely billing

• Run weekly reports pertaining to census data from McKesson which are given to managers

• Produce monthly financial reports at months close for Vice President of CHAA

• Transmit to OASIS on a daily basis to ensure the CHHA is compliant with CMS conditions of participation

• Helps informatics specialist set up and orient new staff to laptops and assists all staff with troubleshooting issues

• Keep track of supplies being order for patients from various medical vendors

Visiting Nursing Association of Long Island, Garden City, NY

Client Services Assistant, July 2011-June 2015

• Processed and maintains client data in an electronic medical record system (EMR)

• Input physician orders into EMR and followed-up with physician outstanding written orders

• Maintained tracking system of all OASIS’ documents accurately

• Prepared and maintained team tracking logs

• Accurately filed documents in all client record(s) daily

• Performed a variety of clerical duties including answering telephones, processing mail, faxing, emailing, photocopying, processing time off requests, recording staff attendance on payroll sheet

SKILLS AND ABILITIES

• Medical Manager, Medical Terminology, Medical Transcription

• OASIS

• ICD-9, ICD-10 and CPT coding

• MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook

• Keyboarding (35 WPM)