Customer Service Financial Analyst

Ondina N. Rodriguez

***** ** ***** **** *****, FL 33196 305-***-**** **************@*********.***

Summary of Qualifications

Highly organized and detail-focused professional with an exceptional track record of accurately handling financial reporting in deadline-oriented environments. Hands-on manager, self-starter and team player with over 23 years of broad bank operations and customer service experience.

Skilled in all aspects of recording transactions, posting debits and credits, reconciling accounts, and ensuring accuracy and completeness of data.

Proven ability to identify and implement improvements to streamline processes and increase efficiency and productivity.

Excellent computer skills; proficient with Microsoft Word, Microsoft Excel, and Oracle Financials; able to learn proprietary systems/applications quickly and easily.

Fluent in English and Spanish.

Skill Proficiencies

Accounting Management

Forecasting

SOX Compliance

Process Improvement

Cash Management

Reconciliation

Efficiency Improvements

Professional Experience

Amerant Bank, NA – Miramar, FL 5/2007 - 4/2024

Financial Analyst III

Run, research, monitor, analyze General Ledger to accurately reflect the bank’s financial condition and offer timely information to be used on monthly financial statements for the external and internal users. Prepare, review and maintain policies and procedures for all departmental functions.

Key Contributions:

Penalties waived for proper documentation of IRS Discrepancies of TIN’s

Penalties waived for proper documentation of FATCA (Foreign Account Tax Compliance Act)

Complete special project requested by management

Ondina N. Rodriguez

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Spanish Broadcasting Systems, Inc. – Miami, FL 1999 – 5/2007

Senior Accountant

Generate Cash Management Report for upper management utilized for forecasting and future investments. Manage, monitor, and maintain Fixed Assets Module in Oracle utilized to generate the final financial product of the Company’s Financial Statement. Responsible for accurately filing the Sales & Use Tax Forms for the New York Controller and Subsidiary Controller on a monthly basis. Responsible to prepare, monitor, and verify audit processes for Sarbanes Oxley Compliance. Act as Corporate Liaison with Wachovia Bank to conduct all required corporate transactions.

Key Contributions:

Supported a significant increase in productivity levels by streamlining accounting processes.

Prepared and delivered to management, under extremely quick turnaround timelines, schedules, analytical reports, and miscellaneous financial management reports as needed.

Amalgamated Bank of New York – New York, NY 1991 – 1999

Operations Manager, Reconcilement & Control

Managed and delegated department of nine employees. Managed financial transactions with strict attention to detail. Oversaw, verified, approved, and posted major sub-ledger accounts as well as other bank instruments of internal/external reconcilements bank-wide consisting of eight branches daily activity. Provided senior management accurate cash position for investments and write-off report. Handled Abandoned Property remittance/escheatment to various states in compliance with respective state laws.

Key Contributions:

Excelled within a fast-paced environment, continually taking on increased levels of responsibility.

Assistant Manager, Research & Adjustment 1/ 1996 - 9/1996

Managed and delegated department of eight employees in image reproduction, accounting and reconcilement area. Handled reimbursement and recovery of losses. Identified fraudulent checks and potential losses via check processing system. Verified balancing and all other daily operations of the department.

Key Contributions:

Demonstrated talent for quickly learning new tasks and completing assignments ahead of schedule while maintaining a high degree of accuracy.

Ondina N. Rodriguez

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Assistant Manager, Custodial Services, Transaction Processing Officer 1994-1995

Managed team of four employees. Responsible for the timely and accurate data input and reconcilement of all cash and securities transactions for Trust, Management, Custody and Safekeeping accounts.

Previous Positions Held (1991-1994): Junior Data Entry Operator advanced to Junior Operations Clerk advanced to Junior Portfolio Assistant advanced to Trust Fund Clerk and recruited as Operational Support for a system conversion

Education

Masters Degree in Business Administration, 1993

St. Peter's University -Jersey City, NJ

BS, Computer Science (DP), Minor: Mathematics, 1990

references

Available upon request.

Contact this candidate