NICOLE
DAMANTI
*****.*******@*****.***
Phoenix, AZ 85029
Highly organized and detail-oriented executive assistant with 3 years of experience supporting C-level executives. Proficient in managing complex calendars, coordinating travel arrangements, and handling confidential information with discretion. Skilled in prioritizing tasks, anticipating needs, and providing exceptional administration support. Excellent communication and interpretation skills, with a proven ability to build strong relationships with stakeholders at all levels. Adept at multitasking and thriving in past-paced environments. Committed to maintaining the highest level of professionalism and confidentiality. Seeking an executive assistant position to contribute to the success of an organization by leveraging my expertise and dedication. PROFESSIONAL SUMMARY
Adp- Automated Data Processing - Account Manager
Tempe, AZ • 07/2023 - Current
Asapfundr Inc - Sr. Underwriter
Phoenix, AZ • 01/2022 - 04/2023
Asapfundr Inc - Project Manager
Phoenix, AZ • 01/2022 - 04/2023
Asapcreditsolutions LLC - Executive Assistant
Phoenix, AZ • 01/2022 - 04/2023
WORK HISTORY
Increased client satisfaction by building strong relationships and addressing their needs promptly.
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Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
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Developed customized account plans for clients to help them achieve their business goals.
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Collaborated with sales team to identify potential upsell opportunities and expand client base.
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• Assist with re-negotiation of loans based on lending guidelines
• Review financial statements and credit reports to qualify clients Communicate terms and conditions directly with clients for a comfortable understanding of the approvals received by our lending partners.
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Secured over one million dollars in small business loans, ERC grants and SBA loans for our clients within a twelve month span.
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• Tracking project timelines, deliverables and budgets
• Assessing project risks and proactively resolving risks
• Facilitating weekly meetings with team members.
• Managed a team of 20 people in office and 15 people overseas
• Provide administration services to the CEO by effectively managing SKILLS
• Public Notary
• Organization
• Time Management
• Strong Problem Solver
• Self Directed & Motivated
• Detail Oriented
• ADP Payroll System
• Microsoft Office
Cutting Edge Academy
Peoria, AZ
Cosmetology Diploma
Moon Valley High School
Phoenix, AZ • 05/2015
High School Diploma
EDUCATION
Bill Luke Chrysler Jeep And Dodge - Finance Assistant Phoenix, AZ • 09/2020 - 12/2021
Bill Luke Chrysler Jeep And Dodge - Service BDC Rep Phoenix, AZ • 10/2017 - 09/2020
Bill Luke Chrysler Jeep And Dodge - Receptionist
Phoenix, AZ • 11/2015 - 10/2017
his personal and professional life
Assume responsibility in organizing and implementing special projects, coordinating complex travel arrangements, perform thorough research on venues/hotels and assisting with personal requests from the CEO and his family
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Handle all onboarding of new employees, including scheduling and performing the 2 step interview process with qualified candidates
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Manage and control the overall provision of Human Resources services, benefits, policies and programs for the entire company
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• Process payroll for each employee
Including approving timesheets, auditing payroll reports as well as adding and terminating employees in the ADP payroll system.
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Process paperwork to the correct banks for over 1,000 vehicles sold each month
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Assist finance managers with collecting missing documents in order to bill the deal
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Audit each document in the customer's file to ensure accurate information and authorized signatures.
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Answered 150+ calls a day to book appointments and answer questions
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Made outbound calls to follow up on service appointments and recommended work needed on their vehicle
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Have current knowledge on active recalls and required maintenance for each vehicle.
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Answered 300+ calls a day and directed them to the correct department
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• Organized and ordered all office supplies for the entire dealership
• Kept record of all dealer plates.