Security Guard Officer

Shenelle batiste

*** ******* **

Lafayette, LA 70501

Phone: 337-***-****

E-Mail: ***************@*****.***

Summary

Focused Security Guard capable of acting quickly during crisis events and emergencies. Over 12 years in security and private surveillance. Seasoned Security Guard equipped with excellent communication skills and consistent ability to maintain detailed logs of important events. Experience testifying in court preceedings and aiding in law enforcement investigations. Trustworthy Security Guard with high ethical standards and commitment to honest interactions with supervisors, employees and customers. Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Self-motivated and dependable while achieving high performance with minimal supervision.

Skills

Interior and exterior patrol

Report writing

Shift work experience

Observant

Security Guard Certificate

Security personnel training

First Aid training ([Year])

Experience

September 2017 to Current

Professional Security Consultants Acadiana Mall Security Lafayette, LA

Security Officer

I am a security officer at the Acadiana Mall. I secure the inside and the outside of the mall. Outside I check each of the mall system rooms. I also make the schedule for the security guards.

Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.

Observed potential threats to security of building, visitors and personnel.

Responded to alarms in instances of fire or the presence of unauthorized personnel.

Reported all incidents, accidents and medical emergencies to law enforcement.

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.

Patrolled the premises to ensure safety of employees and visitors.

Check and secure building entrances.

March 2017 to September 2017

St. Martin Parish Sheriff Office St. Martinville, LA

Correctional Officer

Conducted internal security checks and distributed meals.

Maintained records and logs of man hours, materials and equipment used.

Inspected resident living quarters and conducted random searches of common areas to uncover contraband.

Assisted in restraining violent and unruly inmates.

Escorted prisoners to court appearances in a timely fashion.

Supervised inmates during meals, visits, recreation, telephone calls and shower time.

Signed in all visitors and completed appropriate visitation log forms.

Informed inmates and visitors of rules, safety and security procedures and responsibilities.

February 2007 to March 2017

HUB Enterprises Inc. Lafayette, LA

Security Offcer

Inputted information from customer calls and onsite service visits into the company's system using [Software].

Conducted analysis to address [issue] which led to [positive outcome].

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Effectively controlled the release of proprietary and confidential information for general client lists.

July 2005 to January 2007

Circle k Lafayette, LA

Cashier Customer Service

Analyzed customer interactions to identify needs, provide resources and promote excellent service.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Informed customers about all product lines and services offered by the company.

Processed and issued money orders for customers.

Interacted with customers and retail buyers to expedite orders.

Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.

Created new processes and systems for increasing customer service satisfaction.

Worked as team member, performing cashier duties, product assistance and cleaning.

Education and Training

1997 Boothville Venice Boothville, LA

High School Diploma

University of Louisiana at Lafayette Lafayette, LA

Criminal Justice

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