Reception, Customer Service

SL Suzan(Susan) LaVoy

Tyler, TX ***** 480-***-**** ****************@*****.***

PROFESSIONAL

SUMMARY

Educated and trained in neurointegration therapy-owned, directed and treated patients with various behavior health issues

Educated and trained behavioral health therapy with adolescents Educated, trained, certified in accounting

Customer Service

ACCOMPLISHMENTS Serving on presently and have served on various Community and Civic Boards: Big Bros/Big Sisters, American Cancer Society, American Heart Association, United Way, Chamber of Commerce, UT Texas Exes Scholarship Board, Tyler Rotary Club

SKILLS Addiction Counseling

Behavioral Health

Retail Customer Service

Retail Banking

Medical Office operation and

management

Emergency Department intake

Neurintegration assessment and

therapy

Non Violent Crisis Intervention

Special Education

Elementary Education

WORK HISTORY:

DRIVER 04/2024 to CURRENT

Fairway Auto

Provide exceptional customer service to ensure satisfaction and loyalty among clients

Follow safe driving practices to ensure the well-being of passengers and avoid accidents

Efficiently navigate routes to minimize travel time and maximize efficiency Demonstrate strong time management skills to meet deadlines and deliver services promptly.

DRIVER 04/2024 to CURRENT

Wagner Cadillac

Transport cars to and from customers and other dealerships Provide exceptional customer service to ensure satisfaction and loyalty among clients

Follow safe driving practices to ensure the well-being of passengers and avoid accidents

Efficiently navigate routes to minimize travel time and maximize efficiency Demonstrate strong time management skills to meet deadlines and deliver services promptly.

SUBSTITUTE INSTRUCTOR 03/2017 to 08/2018

Bullard Independent Schools

Substitute taught all levels

Left due to being diagnosed with cancer and had to stop Was treated and am now Cancer Free

BILINGUAL ASSESSOR, SUBSTITUTE INSTRUCTOR 02/2017 to 08/2018 Tyler Independent Schools

Assessed bilingual students; Provided instruction for all grade levels. Left due to being diagnosed with cancer, and had to stop. Was treated and now Cancer Free

Bartlett City Schools, Bartlett, TN

Instructor for At-risk Behavior high school students

8/2015-9/2016

Moved to Tyler,TX

OWNER, DIRECTOR, MANAGER 01/2004 to 01/2014

Arizona MindWorks, LLC

Managed front office operations of clinic

Provided EEG testing, assessment and neurointegration treatment of patients with neuro-behavioral difficulties.

EDUCATION Bachelor of Science - BS; Masters Behavioral Health, Ohio State University

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