Records Clerk Customer Service
Resume:
Edna Adorio
Glendale, Arizona 85306
****.******@*****.***
Records Clerk Medical Records Clerk, Administrative Support, Criminal History Records Assistant, Data Entry Clerk to utilize my experience and knowledge in healthcare and any law enforcement agency for full-time basis.
PROFESSIONAL EXPERIENCE
CORRECTIONAL RECORDS CLERK II
September 2023-PRESENT
Duties:
* Interpretation and application of ARIZONA REVISED STATUTES (ARS rules and regulation)
* Enter inmate’s information into ACIS from court documents ie: ars code, doc # length of time to be serve in prison in daily basis.
* Research by name, date of birth and DOC number
* Audit quality assurance from ACIS and modify if necessary prior to send to time comp department.
* Alpha-numerical filing system
SOFTWARE:
ACIS
STATE MAIL
AMAZON FULLFILMENT CENTER
GOODYEAR, ARIZONA
DECANTER, STOWER, ASSET TAGGING
November 2020- November 2023
Decanter- Process of removing items or inner packs from their original shipping containers and placing them into totes for automated storage systems that selectively move the totes to pickers and robots for order fulfillment prior to send to stow.
Stower- Responsible for scanning a product and appropriately placing it to the right shelf for customer's consumption. Duties of a stower include inspecting the item for any defects and escalating damaged items to the supervisor ensuring adequately labeled products. Other responsibilities include operating essential store equipment, adhering to the sanitary standards of the working area, and assisting customers with their concerns and inquiries. A stower should have excellent time-management skills and the ability to multi-task, especially on working with a fast-paced environment.
Asset Tagging- Asset tagging is the process of affixing tags or labels to assets to identify each one individually and track data from real-time location to maintenance history. These tags can be assigned to both fixed and moveable assets that are spread across multiple sites and warehouses.
MARICOPA COUNTY ATTORNEY
5th. Ave and Jefferson
Legal Court Assistant
Aug. 24,2020- Oct. 7, 2020
* Create and modified county attorneys notes and attached it to calendar prior to send to appropriate coverage DCA including verbiage email coverage attorneys as well the day before of hearing date in timely manner.
* Scan and upload photo booking, vehicular photo booking email to assign attorney daily basis
* Search by case number by CR or case number, PBK # or booking number name, date of birth into Karpel put in the plastic envelope prior to file into appropriate and assign filing cabinet
* Close out check user fields for forfeit interest weapon and property release before you close out and complete them.
Software:
Karpel
ICIS
ARIZONA DEPARTMENT OF CORRECTIONS
Perryvillle State Prison
Correctional Records Clerk II
August 2017-August 2020
Duties:
* Interpretation and application of ARIZONA REVISED STATUTES (ARS rules and regulation)
*Enter telephonic order into DT08, DT21 AND DI95 to set up telephonic order from court and trigger to designated COIV officer
*Research and compiles data for reports and respond to inquiries
*Responds to inquiries from staff and agencies regarding inmate records
* Sorts, posts, files, retrieves, and replaces information and documents in the Offender Master Files in a timely and accurate manner
* Research by name, date of birth and DOC number
* call out to any law enforcement agency to confirm warrant
* Performs other duties appropriate to the assignment
* Customer service face to face and phone
* Alpha-numeric filing systems
SOFTWARE
AIMS ADULT INMATE MANAGEMENT SYSTEM
Iron Mountain
IRI INMATE RECORDS INVENTORY SYSTEM
MICROSOFT OUTLOOK
ONBASE
MARICOPA COUNTY ENTRIES
ARIZONA Department of Corrections
CORRECTIONAL RECORDS CLERK I
JUNE 2016-JULY 2017
* File/pull active/inactive master records in daily basis.
* Responsible to pull master records from email request q.c. the records before sending to designated person prior to process for Time Comp
* Responsible to pull inactive/active release packets or court document make notation into DT08, response to email request from outside facility ie. Perryville, Alhambra, Lewis, Florence etc. in timely manner.
* Sort and file lose sheets in chronological or DOC number
* Search name and DOC number into DT09
* Responsible for release packet to pull out file and enter name, doc and release date into IRI and Iron Mountain database prior to send to retention record for storage.
* Customer service face to face
SOFTWARE:
AIMS ADULT INMATE MANAGEMENT SYSTEM
Iron Mountain
IRI INMATE RECORDS INVENTORY SYSTEM
MICROSOFT OUTLOOK
ARIZONA DEPARTMENT OF PUBLIC SAFETY
Criminal History Records Assistant
September 2009- January 2011
Duties:
* Enter warrants arrest record into database, quality control and modify records if its necessary
* Respond supervise release via teletype or phone
* Pull deceased records and verify into OPPIS DATABASE in monthly basis prior to shred
* File, pull alpha-numeric
* Data entry
* Type 40 wpm
* Process incoming mail
* Sorting documents according into ROP order in timely manner
* Process documents from 130-150 documents in daily basis prior to scan
SOFTWARE:
AIMS
OPPIS
NCS
AZ DEPT. OF CORRECTIONS
PERRYVILLE WOMENS PRISON
MEDICAL RECORDS
DEC. 2010-2013
* Pull charts for movement in daily basis to go to another facility i.e. San Pedro, San Carlos, Santa Cruz, Santa Maria and Brent Lumley
* Copy inactive and active records via copy machine
* Respond release medical records request
* Release of Information via fax or mail
* Data Entry, ten key stroke, answer phone calls
Software Database:
AIMS ADULT INMATE MANAGEMENT SYSTEM
STATE EMAIL
EDUCATION:
ARIZONA COLLEGE OF ALLIED HEALTH
HEALTH INFORMATION SPECIALIST
JULY 2002-APRIL 2003
Medical terminology
Medical coding and medical billing
CPT, ICD-9 CM, HCPCS
Medical insurance-third party policies, group insurance, Medicare and worker’s compensation
Software Database:
Medisoft System
Word Perfect
Medical Manager
Excel, Access and Keyboarding
Electronic Filing Claims
Medical Office Procedure
Personal Attributes:
Fast Learner, friendly, problem solver, positive attitude, hard worker, team player, computer literate
Professional Reference:
AZ DEPT OF CORRECTIONS/PHOENIX
Samantha Kahawai
*******.*******@*****.***
Supervisor I Judith Taylor
Supervisor II Priscilla Espino
Arizona Dept of Corrections
Co-peer: Coleen James
AZ DEPT. OF PUBLIC SAFETY
Shift Supervisor Kathleen Phillips
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