Access Management Technical Support

Bekzod Shoislomov

IAM and Cybersecurity Engineer

****************@*****.*** 646-***-**** Linkedin: http://linkedin.com/in/beck-s-a5b369122

SUMMARY

With over 9 years of experience in Identity and Access Management (IAM) concepts and protocols, I am proficient in developing and customizing SailPoint workflows, rules, and connectors. I have extensive experience integrating SailPoint with Okta to enhance security and performance, and I am well-versed in SailPoint IIQ 7.x, 8.x, and IdentityNow. I excel in integrating diverse systems with Okta's identity management platform to improve user authentication and resource access control. I have a proven ability to work collaboratively in a team environment and lead team efforts. My track record includes leading successful implementations of Okta-based Single Sign-On (SSO) solutions and SailPoint-based Identity Governance and Administration (IGA) solutions, integrating IAM solutions with various cloud and on-premises applications.

Perform data analysis to ensure data quality and integrity during migration process.

TECHNICAL SKILLS

Identity and Access Management: SailPoint IdentityIQ, IdentityNow, OKTA, MS Entra, SAML, OAuth, LDAP, AD

Programming Languages: Java, JavaScript, SQL, BeanShell

Databases: Oracle, MySQL, MongoDB, Azure Cosmos DB

Tools: ActiveMQ,Git, Ansible, Apache Web Servers, Jenkins, JIRA, Confluence

PROFESSIONAL EXPERIENCE

Accenture contract for the DHS (Remote) February 2023 - Present

IAM Engineer – SailPoint, OKTA

SailPoint Deployment Specialist: Led extensive SailPoint deployment projects, including setting up connectors, creating custom rules, customizing workflows, and integrating with third-party systems.

Role-Based Access Control (RBAC) Integration Lead: Spearheaded the implementation of RBAC within SailPoint to mitigate unauthorized access risks, enhance compliance adherence, and simplify access governance.

Technical Mentor: Provided technical mentorship to junior developers and fostered collaboration across diverse teams to deliver cutting-edge IAM solutions.

Workflow and Connector Engineer: Conceptualized, engineered, and executed tailored workflows, rules, and connectors utilizing SailPoint IdentityIQ.

Directory Services Integration: Orchestrated the seamless integration and administration of directory services to facilitate user provisioning and de-provisioning.

Client Collaboration: Worked closely with clients to understand their operational requirements and translate them into viable technical strategies.

SailPoint Proficiency: Proficiently operated on SailPoint IIQ 7.x, 8.x, and IdentityNow platforms, engaging comprehensively across the software development lifecycle (SDLC) from requirements elicitation to deployment.

Technical Support and Troubleshooting: Delivered expert technical support and troubleshooting for SailPoint IdentityIQ deployments.

Identity Governance Implementation: Guided the implementation of a SailPoint-based Identity Governance and Administration solution, optimizing user provisioning, access request processes, and ensuring compliance with regulatory standards.

Akira Contract for NIH (Remote) October 2021 – February 2023

IAM Developer – SailPoint, OKTA

SailPoint IdentityIQ and IdentityNow Customization and Configuration: Configured and customized SailPoint IdentityIQ and IdentityNow to align with project requirements, ensuring seamless integration and functionality. Designed and implemented SailPoint IdentityIQ and IdentityNow solutions for a variety of clients, tailoring each setup to meet specific needs and objectives.

Integration and Connector Development: Developed custom connectors to integrate with diverse applications and directories such as Active Directory (AD), LDAP, and OKTA. This facilitated efficient communication and data exchange between systems.

Technical Guidance and Issue Resolution: Provided expert technical guidance to the development team, addressing and resolving any issues that emerged during the development process to maintain project momentum and quality.

Requirement Gathering and Solution Design: Collaborated closely with project stakeholders to gather detailed requirements and design solutions that effectively met business needs. This involved thorough analysis and strategic planning.

Sailpoint Framework Customization and Management: Developed and deployed custom applications within the Sailpoint Indentity IQ framework, addressing specific organizational requirements and enhancing overall system capabilities. Managed the lifecycle of over 150 applications within Sailpoint, including provisioning, updates, and retirement, in strict alignment with security best practices.

Automation and Workflow Optimization: Automated identity provisioning and deprovisioning processes using SailpointIIQ Workflows, significantly improving efficiency and accuracy in identity management tasks.

End-User Training and Support: Conducted comprehensive training sessions for end-users, ensuring they were well-equipped to use the new Single Sign-On (SSO) solution. Provided ongoing support to facilitate a smooth transition and continued system usability.

Testing, Troubleshooting, and Technical Support: Conducted rigorous testing and troubleshooting to verify that solutions met all specified requirements and functioned correctly. Offered technical support to clients during and after the implementation process, promptly resolving any issues to ensure system reliability and client satisfaction.

Peraton Contract for GSA (Remote) June 2019– October 2021

IAM Engineer, Security Systems Administrator

Collaborated with interdisciplinary teams to design and implement customized SailPoint workflows and connectors, ensuring seamless integration with a wide array of enterprise systems and applications.

Led the design and deployment of SailPoint IdentityIQ and IdentityNow solutions for clients across various sectors, including healthcare, finance, and technology, delivering tailored identity management solutions that meet industry-specific requirements.

Created and maintained bespoke reports and dashboards, providing clients with real-time insights into their identity and access management data, thereby enhancing their decision-making processes.

Conducted comprehensive technical training sessions for both clients and internal teams, promoting proficient utilization and adoption of SailPoint solutions, and ensuring a thorough understanding of the platform's capabilities.

Played a key role in customizing and implementing SailPoint IdentityIQ and IdentityNow solutions, addressing the unique needs of a diverse client base.

Offered expert support in tailoring SailPoint workflows and connectors to align with specific client requirements, ensuring optimal performance and integration.

Worked collaboratively across departments to diagnose and resolve technical challenges related to SailPoint solutions, ensuring the smooth operation and continuous improvement of identity and access management systems.

Verizon Communications, Richmond, VA Sep 2018 - June 2019

IAM Developer – SailPoint, OKTA

Designed and implemented Okta-based Single Sign-On (SSO) solutions for clients, facilitating seamless integration with various cloud and on-premises applications.

Collaborated in creating a custom API integration linking Okta with an HR system, automating user provisioning and de-provisioning processes.

Provided expert technical guidance to junior developers and worked with cross-functional teams to deliver high-quality IAM solutions.

Developed, implemented, and managed custom workflows, rules, and connectors using SailPoint IdentityIQ, ensuring efficient identity management processes.

Established and managed directory services integration for streamlined user provisioning and de-provisioning.

Engaged closely with clients to understand their business requirements and translate them into effective technical solutions.

Worked extensively with SailPoint IIQ 7.x, 8.x, and IdentityNow platforms.

Created custom connectors for integrating with various applications and directories, including Active Directory (AD), LDAP, and Okta.

Customized SailPoint IdentityIQ and IdentityNow to meet specific project requirements.

Executed comprehensive testing and troubleshooting to ensure solutions met requirements and functioned flawlessly.

United Services Organization (USO) March 2015 – Sep 2018

Role: Cybersecurity Analyst / Cloud Security Specialist

Led the deployment and management of Sophos as a comprehensive cybersecurity service.

Performed data analysis to provide insightful feedback to developers

Ensured the smooth operation and continuous monitoring of the Sophos platform to safeguard organizational assets.

Delivered targeted security awareness training programs to staff, fostering a security-conscious culture within the organization.

Developed training materials and conducted workshops to educate employees on best security practices.

Oversaw and maintained critical security equipment, including firewalls, Intrusion Detection/Prevention Systems (IDS/IPS), and Security Information and Event Management (SIEM) tools.

Ensured the optimal configuration and performance of security devices to protect against threats.

Executed detailed malware analysis and reverse engineering to identify and mitigate malware infections.

Developed and implemented strategies to counteract emerging threats and enhance security measures.

Contributed to the development and execution of disaster recovery and business continuity plans.

Coordinated with cross-functional teams to ensure organizational resilience and preparedness.

Implemented robust IAM practices, ensuring authorized access to cloud resources.

Set up and maintained role-based access controls, Single Sign-On (SSO), and multifactor authentication (MFA).

Managed cloud security monitoring tools to detect and respond to potential threats.

Ensured compliance with internal policies and external regulations governing data security.

Conducted regular audits of cloud environments and collaborated with compliance teams to maintain documentation and evidence for audits.

EDUCATION

Bachelor of Science in Economics with Finance, Westminister University BS, 2015

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