Human Resource Senior

Helen KELLEY

**** ********* ** • Houston, TX **048 • 832-***-****• *********@*****.***

Objective

Seek a position that will allow me to utilize my current skills thoroughly and obtain new skills that will allow an opportunity for advancement.

Employment

Dress Barn May 2012 – July 2015

Part-Time Sales

Assist customers with selections

Complete sales transactions through credit card or cash methods.

Restock inventory with appropriate merchandise

Senior Human Resource Generalist September 2014 – FEBRUARY 2020

Administrative Coordinator December 2013 – September 2014

Administrative Supervisor April 2011 – DECEMBER 2013

Senior Human Resource Specialist May 2006 – April 2011

City of Houston

Houston Emergency Center Houston, TX

Responsibilities includes/included.

Maintains and promotes positive relationships among intra and inter-departmental employees.

Provides professional customer service in addressing issues and concerns in a timely manner.

Advises managers and supervisors on the positive corrective action program. Prepares edits and revises correspondence, documents and reports.

Responsible for scheduling and making sure Onboarding is complete

Scheduling the New Hire Processing and Drug Testing for seven departments.

Responsible for collecting fingerprints for each individual and entering

Information in computer.

Recruiting, screening filling and interviewing for 9-1-1

Telecommunicator/Police Telecommunicators vacancies.

Notify Human Resources of job vacancies through job posting procedures. Make sure all employees have meet CJIS requirements.

Process HEC and contract employees’ identification badges.

Purchases office equipment and supplies with Purchase-card following the guidelines as established by the Purchasing Department.

Acts as department liaison for CMC, Service Awards and Proclamations for retirees.

Organize special events and handles special projects throughout the year. Responds to various inquiries from the public and internal departments.

Conducted orientation and policy training for new hires

Verified applicants past employment as well as education.

Coordinated meetings for HEC employee grievances.

Coordinate random/for cause drug testing.

Previously responsible for all PAR’s for new employees, retirees, promotions, resignation, etc. for the Houston Emergency Center.

Processed documentation for employee suspensions.

Previously handled personnel inquiries relating to benefits, policies, procedures and recognizing situations for management attention.

Coordinate open enrollment meetings each year with all employees for five shifts.

Acted as liaison for Open Enrollment for health, dental insurance and Flex spending account.

ADMINISTRATIVE ASSISTANT MARCH 1990–MAY 2006

City of Houston

Houston Emergency Center Houston, TX

Coordinated 9-1-1 Organization staff services such as: benefits and payroll. Prepared correspondence requesting reimbursement from Greater Harris County 9-1-1 Emergency Network.

Acted as backup for payroll supervisor in preparing and maintaining department payroll on a weekly basis.

Screened all incoming calls for emergency Police Fire/EMS service requests. Furnished callers with required information.

Answered questions and/or provides information relative to service incidents.

Referred inquiries or service request to proper persons or agencies. Complete necessary documentation regarding these actions.

Clerk III April 1986 - March 1990

City of Houston

Parks & Recreation Department Houston, TX

Verified of the Facilities and Field Operation Division Payroll.

Duties included maintaining filing system, serving as liaison between division payroll office and the department office.

Composed business and interoffice correspondence.

Utilized computer to verify employees’ sick and vacation time.

Verified and input payroll into the Payroll System.

Relieved on switchboard

Clerk Typist II April 1985 - April 1986

City of Houston

Parks & Recreation Department Houston, TX

Answered all the incoming telephone calls. Communicated with the public concerning parks and esplanades.

Ordered fuel for gas pumps and maintained fuel storage records.

Communicated with employees regarding time sheets and kept a daily log of absenteeism.

Maintained a daily log of the parks and esplanades maintenance.

Education

Business Major August 1988 - Dec 1998

Texas Southern University Houston, TX

Keypunch/CRT January 1984 - August 1984

Massey Business College Houston, TX

Skills

Typing: 50 WPM

Systems, Applications and Products (SAP)

Microsoft Office XP (Word, Excel, Access

Online Base 12

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