Customer Service Accounts Payable

NEEKA S. TRUETT

**** ******** ******

Hampton, GA 30228

216-***-**** (c) • ***********@*****.***

OBJECTIVE:

To obtain a challenging position with a reputable company that will allow me to utilize and enhance my skills, experience and education while offering growth potential for longevity within the company.

QUALIFICATIONS:

Microsoft Office knowledgeable

Receptionist experience

Experience in handling accounts payable

Appointment scheduling

General filing

Typing and data entry

PROFESSIONAL WORK EXPERIENCE

Auto Nation Auto Auction Atlanta - 470-***-**** Ellenwood, GA

Fleet Manager/Coordinator – Primary responsibilities include: 10/19 – Present

Schedule the transportation for fleet accounts/donation cars;

Log-in the charges for each vehicle;

Prepare the client’s sale report;

Manage the account sales file;

Manage AutoIMS;

Monitor fleet account cars until they are officially sold;

Keep track of fleet inventory;

Process payments for vehicles purchased;

Process transportation invoices;

Provide excellent customer service to the clients and address any concerns;

Confirm all necessary announcements on cars set for sell;

Ensure cars are ready for auction; and

Assist with handling “IF” deals for the client.

Dealer Services – Primary responsibilities included:

Answered incoming calls;

Provided customer service;

Handled payments/flooring;

Assisted with dealer registrations; and

Assisted accounting department with debt collections.

SGS Consulting (temp agency) - 609-***-**** Solon, OH

CVS Caremark 04/19-07/19

Coverage & Determination Dept. - Primary responsibilities included:

Processed prescription claims for coverage.

Embassy Healthcare/Corporate Office - 216-***-**** Beachwood, OH

Accounts Receivable – Primary responsibilities included: 04/18 – 06/18

Collected on Private Pay Accounts;

Managed the Medicaid cases in three of the nursing home buildings;

Assisted patients/families with Medicaid applications; and

Responsible for renewals for Medicaid.

Embassy Healthcare/Corporate Office - 216-***-**** Beachwood, OH

Receptionist – Primary responsibilities included: 09/17 –04/18

Answered/directed incoming calls;

Managed corporate schedules;

Assist the corporate team;

Processed payments;

Accounts Payable;

Prepared checks for vendors;

Entered invoices for all buildings; and

Filing.

Grande Pavilion – 440-***-**** Oakwood Village, OH

Receptionist – Primary responsibilities included: 07/13 – 09/17

Answering and directing incoming calls;

Filing;

Assist in Accounts Payable;

Handle personal accounts for residents/paying personal bills;

Ordering supplies;

Assist with managing census;

Handle deposits for two buildings; and

Assisted patients

Western Reserve Vision Care – 216-***-**** Beachwood, OH

Technician – Primary responsibilities included: 09/16 – 08/17

Prepare patients to see doctor;

Check vision;

Run eye test for doctors;

Educate and train patients on contacts;

Clean exam rooms; and

Answering incoming call

Ohio Cardiology Cleveland, OH

Medical Assistant Externship – Primary responsibilities included: 03/12 - 04/12

Greeting patients;

Obtaining vitals;

Preparing patient charts;

Performed 20-30 EKG’s a day;

Prepared examining rooms for patients (included, but not limited to, sanitizing medical instruments and designated examining areas);

Performed front desk receptionist duties (included, but not limited to, answering and directing phone calls on a multi-line system)

Walgreens Pharmacy Cleveland, OH

Assistant Manager – Primary responsibilities included: 02/01 - 10/10

Responsible for daily operations of sore and supervision of team;

Providing assistance in Photo Department as a Certified Photo Technician;

Managing vendor accounts;

Merchandizing of store;

Performed inventories;

Balanced cashier drawers;

Completed credit card processing reports and other store closing duties;

Trained employees and new hires (included, but not limited to, delegating tasks appropriate to individual skill levels); and

Assisted pharmacy by pulling prescriptions and answering phone calls on an “as needed” basis.

TRAINING/EDUCATION

South University Cleveland, OH

Pursing Bachelor Degree in Health Management 2013 - 2017

Remington College Cleveland, OH

(Medical Assisting with X-Ray Tech (limited scope) and EKG Diploma (National Technical Honor Society Inductee) 2011 - 2012

Registered Medical Assistant

CPR/AED/First Aid Training (American Heart Association (AHA)

OSHA/HIPAA Training (Remington College – Cleveland Campus

Certificate of Completion in Nutritional Services (Ohio State University)

REFERENCES

Available upon request

Contact this candidate