Customer Service Sales Associate

909-***-****

SKILLS

+ Customer Service

+ Teamwork and

Collaboration

+ Time Management

+ Problem-solving skills

Cli} Lec elt

PROFESSIONAL SUMMARY

Proven Sales Associate with a track record of enhancing customer satisfaction and boosting

store performance at Kcdc Skateshop. Excels in teamwork and collaboration, adept at

problem-solving to deliver exceptional service. Skilled in customer service and time

management, consistently meeting targets through persuasive selling and efficient task

handling.

WORK HISTORY

July 2023 - May 2024

Sales Associate, Kcdc Skateshop, Brooklyn, NY

Prepared merchandise for sales floor by pricing or tagging.

Answered customer questions about sizing, accessories, and merchandise care.

Provided positive first impressions to welcome existing, new, and potential customers.

Collaborated with team members to improve overall store performance, sharing best

practices, and offering support as needed.

Educated clients on current promotional offerings and products using persuasive selling

tactics.

December 2022 - May 2023

Sales Associate, Vans, Rancho Cucamonga, CA

Organized racks and shelves to maintain store visual appeal, engage customers, and

promote specific merchandise.

Handled cash transactions efficiently while adhering to company cash handling policies,

ensuring accuracy in all financial exchanges.

Built relationships with customers to encourage repeat business.

Managed returns, exchanges and refunds in accordance with store policy.

May 2020 - August 2022

Bakery Clerk, Old Town Baking, Rancho Cucamonga, CA

Answered customer questions about products and services, helped locate merchandise,

and promoted key items.

Checked expiration dates and rotated products to verify freshness and avoid spoilage.

Balanced multiple tasks simultaneously during busy periods while still delivering

exceptional customer service experiences.

Prepared fresh baked goods daily, ensuring consistent high-quality products for

customers.

EDUCATION

Diploma

Ramona High School, Ramona, CA

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