***** **** ***** **, **********, Usa,
mse BONNIE HOLLAND
***********@*****.***
719-***-**** CUSTOMER SERVICE SPECIALIST
PROFESSIONAL SUMMARY
Business Manager with over 5 years of experience at TWFG INS Holland Brothers Insurance, skilled in enhancing
operational efficiency and team productivity by 20%. Demonstrates a strong ability to solve problems, manage time
efficiently, and lead with creativity and adaptability. Committed to driving business success through innovative
solutions, meticulous attention to detail, and a supportive approach to team collaboration.
EMPLOYMENT HISTORY
AUG 2019 - MAR 2024
Business Manager, TWFG INS Holland Brothers Insurance, New Braunfels
Eager to learn and excel in a dynamic work environment, prioritizing punctuality and teamwork.
Focused on delivering high-quality results efficiently, committed to continuous improvement.
Passionate about leveraging innovative solutions to drive business success and operational efficiency.
Attentive to details, ensuring accuracy and precision in all tasks, enhancing project outcomes.
Dedicated to fostering a collaborative environment, supporting team members for collective achievement
Streamlined team workflow, enhancing productivity by 20% through effective coordination.
Eager to apply analytical skills to enhance team productivity and solve complex problems.
Focused on fine-tuning processes to increase efficiency and reduce errors in tasks. _ =
‘Committed to delivering high-quality results with. precision: and speed in dyvataic environments.
SKILLS
Problem-solving
“Time management —
Leadership Adaptability
Critical thinking = Creativity
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EDUCATION
SEP 1976 - JUN 1979
Diploma, Seguin High School, Seguin
Graduated with honors from Seguin High School in Seguin, Tx.
REFERENCES
Brandi May
‘TWFG INS
@ ****@****.***
Janet Kendall
JETT SERVICES
@ *************@***.***