Data Entry Call Center
Resume:
Katherine {Cookie} Rangel
Irving, Texas *****
*******************@*****.***
Objective
To Secure a challenged position with a company that will utilize my
skills and prior work experiences to meet all goals and to gain further
experience in other fields of work so that I may become a valued asset to any company that I am employed by.
My positions have all in one way or the other had to do with working
on the computer using different software, which involved a lot of
Customer service, Data entry, call center, problem solving, freight
brokerage and logistics
Printing Job Description :
For Shutterfly i was a level 1 operator / acting lead as needed.'' Over the course of My employment with shutterfly I had to learn how to operate and fix the different types of machinery in my dept and meet daily goals to ship and stage for 2nd shift. During peak season (and off peak) we had temporary employees that came in through the staffing service that we had on site that I would train in different depts and the different machinery
My experience in machinery included,
The Infinitrim
B I dept involved running a Sticher to staple scan an hammer the texts, to be moved into an area to build batches to be matched up with the covers
GP2 autocase manually making hard covers for the text to be made at the sticker smasher
Polar Cutter
Deamont, helped out the operator
Corner Cutter
Shipping
Logistics Job Description:
worked with online programs such as Internet Truck Stop,
Rand McNally, DAT. also handling my own scheduling of pick up/Deliveries for the drivers to meet their daily routes and routines, I was my own dispatcher as well as tracked my own loads.
I brokered several loads for a crew of 12 drivers and 6 sales person(s) which I also negotiated pricing for each load through 30 states.
Experience:
Shutterfly Printing - Books Dept
11/15/2021 - 03/26/2024
Buffalo Wild Wings Certified Trainer/ Server
2/2021-Current
Razzoos Trainer/Server
1/2018 – 11/28/2020
Denny’s Server
1/2017 -12/2017
Buffalo wild wings Trainer/server
03/201 01/2017
MW Logistics 2010/2012
Onboarding specialist/dispatcher/tracker/ins confirmer.
Pet love mobile grooming service 2008/2010
Dispatched drivers to residents manually using the mapsco for
directions an 2way radios.
Greatwide Logistics 2003-2007
Freight Broker/Traffic Manager
GMF Transport 2000-2003
Dispatcher / mgr. for call center for bio-degradable items that shipped
to all air force basis.
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