Systems Engineer Capitol Heights

Dameyon L. Thompson

**** ******** *** ******* ******* Md, 20743

301-***-**** ********.*******@*****.***

Clearance: Active TS/SCI

Objectives: Seeking a challenging position that requires new and creative applications of technology to solve functional problems.

Experience

Systems Engineer Chenega 9/2022- Present

• Deploy ESXI servers for virtual infrastructure and ensure seamless configuration.

• Image, configure, and deploy cross-domain thin client workstations like Secure View.

• Maintain and upgrade virtual environment servers, including ESXi.

• Manage Windows and Linux servers, from installation to configuration.

• Perform security scans and efficient patch management on Windows and Linux servers.

• Configure and maintain network equipment to support operations.

• Activate network ports for various network devices as required.

• Coordinate the deployment of new systems and devices efficiently.

• Conduct system ACAS scanning and implement threat mitigation strategies.

• Generate detailed monthly status reports for system performance evaluation.

• Skillfully troubleshoot network and device issues to ensure continuous operations.

Sr. Systems Engineer E-Sci Corportation 3/2021- 9/2022

Installed maintained and configured windows servers and database for business applications

Performed systems monthly system maintenance and patching

Conduction system hardening via STIGS

Created and maintained AWS infrastructure for dev, test and production environments

Implemented software changes for testing prior to deployment and deployed approved changes

Worked directly with developers and vendors to mitigate outstanding software issues

Performed system upgrades and data migration

Maintained server certificates

Responded to and mitigated user issues

Generated monthly reports to Project Managers and High-level customers

Conducted daily status meetings

Created Maintenance schedules and backups for system databases

Backed up and restored sever volumes via AWS console

Created and maintained Standard Operation Procedures (SOP), Standard Installation Procedures (SIPS), Systems Administrators Guide (SAG) and Standard Users Guide for business COTS business application.

Scheduled system outages for maintenance and generated After Action Reviews (AAR)

Developed and executed software deployment strategies and schedules

IT Consultant Capa-City Consulting 11/2019- 3/2021

Apply advanced technical knowledge and skills in developing solutions or problem solving where complexity, innovation and technical expertise are required

Installed, configured and monitored the AppDynamics Performance tool to analyze application and system performance across multiple networks.

Act as a change agent for technologies and supporting processes to maximize results measured by performance and availability, business agility, technology freshness, and cost optimization

Collaborated with other team members to implement methods to mitigate the threat of data loss, maximize application availability as well as increase hardware performance.

Provide thought and technical design expertise to cloud solutioning (AWS)

Migrate existing on-premises applications to cloud leveraging a structured method and best practices

Develop processes and procedures for applications’ migration to the cloud, as well as managed services in the cloud

Execute prototypes and technical feasibility assessments for cloud solutions

Participate in cloud application architecting sessions evaluating tradeoffs between design, risk, and technology.

Systems Engineer Leidos, Inc., Alexandria, VA 03/2016 –11/2019

Analyze, design, develop and test systems to ensure the integration of software, hardware, reliability, maintainability, safety and other requirements in the total engineering effort.

Install, configure and manage esxi host. Create and manage and update virtual machines within the virtual environment

Additional Responsibilities include formulating operational concepts; performing mission, functional, cost-benefit and risk analysis; selecting systems architecture; and preparing specifications for operating systems to ensure designs meet applicable security specifications.

Document security on both new and fielded information systems or provide accreditation/certification evaluation and test support to ensure all technical security features are considered and functioning properly.

Makes observations and recommendations to ensure that all information systems products and services meet organization standards and end-user requirements

Troubleshoots systemic issues, documenting issues and working to resolve problems

Interface daily with other IT and professional staff members in an integrated team environment

NJVC-Unix Systems Administrator Office of Naval Intelligence (ONI)

4/2013 – 3/2016

Perform systems administration task as the subject matter expert for the Imagery Exploitation Support System (IESS) at the Office of Naval Intelligence located in Suitland Maryland.

Installed software on remote systems via ftp and SSH. Modified configuration files.

Solely responsible for the deployment, installation, and configuration of the IESS client for the entire naval fleet located throughout the globe.

Creates and maintains user accounts, queues, and access to software, web interfaces and servers.

Maintain and monitors the workflow of services from source to end-users.

The sole IESS administrator to provide 24-7-365 technical support and the upkeep of data for a primary and a fully functional hot-backup site.

Uses system logs and scripts to troubleshoot and resolve technical issues, and generate daily reports based on workflow productivity

Perform software installations and upgrades to Unix\Linux operating systems, Command Image Library (CIL) Informix database, layered software packages and maintains them in accordance with established policies, procedures and service level agreements.

Update and maintain site-unique scripts and procedures which allow imagery analysts thousands of miles away with limited bandwidth to transition to and from the primary to backup site seamlessly.

Key participant in the IESS software upgrade of the 2 NIES site twice yearly updates collaborating with the installation coordinators, engineers, and testers during the week long upgrade ensuring no interruptions to operations

Create and modify shell scripts to increase productivity

Attended conference calls related to customer queries and complaints, offered solutions and / or resolutions based on my level of expertise.

NJVC-Windows Desktop Administrator Bowling Air Force Base 10/ 2009 – 4/2013

Provided support to NGA end-users with various hardware and software related issues for workstations that were specially configured for Imagery Exploitation Capabilities (IEC).

Perform hardware and software installation, configuration, and upgrades of user workstations.

Managed user accounts and profiles through Active Directory Services

Added and removed workstations, printers, and other peripherals to the NGA network

Performed tuning on of desktop equipment, i.e. monitor calibrations, disk defragmentation, performance analysis

Maintained an equipment database, floor plan, and accreditation documentation in accordance with the Federal Information Security Act (FISMA)

Performed the testing, and initial assessment of new software applications prior to deployment

Responded to Remedy service queue for tasking in accordance to established guidelines

Provide end-user support for Windows XP, Windows 7, MS Office and other third party applications

Deployed new workstation images, in addition to creating and maintaining weekly backups for current workstations.

Installed, traced, fabricated, and test cables, i.e. CAT5 and fiber optic for network connectivity.

General Dynamics -IT Specialist Federal Bureau of Investigation 9/2007-10/2009

Provide technical support for end users in relation to application support, password and profile issues, in addition to peripheral installations and configurations.

Provided immediate support to over 500 end-users world -wide concerning a wide array of computer and network issues.

Use System Management Server or NetOps to troubleshoot issues, install software, and connect network printers, scanners, plotters and other hardware remotely across multiple networks.

Create, manage and delegate permissions to user profile on file servers using Active Directory

Create DCHP reservations for computer, printers and other network hardware.

Install, configure, and troubleshoot software and hardware components (i.e. drives, power supplies etc.)

Proficient with MS Office Suite 2003, including MS InfoPath, MS Visio, and MS Access.

Used Peregrine Service Center to log tickets from end user while resolving most issues on first call with an efficiency of over 80%.

Manage user accounts on MS Exchange servers.

Monitored servers, routers and switches to ensure network continuity using Telnet Client.

Added or removed computer to proper organizational units within Active Directory.

Manage user network access i.e. password resets, enabling a disabling user accounts

Skills

MS Windows XP, 2007,,2010, Server 2008, 2012, 2016, Active directory, Advanced MS Office 2007, 2010, 2013, VMware, HyperV, Unix, Linux

Education

University of Marlyland Global Campus – Bachelors Degree Computer Networks and Cyber Security

U.S Army Ordinance School

Anacostia Senior High School

Additional Training & Certifications

Certified Ethical Hacker V7 (Certified)

CompTIA Security + CE (Certified)

CompTIA A+ (Certified)

ITIL V3 Foundations (Certified)

Cisco CCNA (Certified)

Cisco CCNA Security (Certified)

UNIX Fundamentals

Foundstone Ultimate Hacking

VMSphere Install, Configure, Manage

Planning and Managing Windows 7

Administering and Maintaining Windows 7

Window 7 Enterprise Desktop Support

References :

Available upon request

Contact this candidate