Warehouse
Resume:
LaCaseia Mitchell
Shreveport, LA *****
***********@*****.***
Im an enthusiastic, self-motivated, reliable, responsible and hardworking person. I am a mature team worker and adaptable to all challenging situations. I work well under pressure and adhere to strict deadlines. Also, I'm able to work wellboth in a team environment and using my own initiative. Authorized to work in the US for any employer
Work Experience
Pit Operator
Amazon Fulfillment Center - Coppell, TX
September 2023 to November 2023
• Perform daily inspections of equipment to ensure proper functioning and safety.
• Assist with transporting pallets to their designated area.
• Scan pallets into receiving and placing the correct weight sticker on items. Warehouse Associate
Amazon Fullfilment Center - Fort Worth, TX
December 2021 to April 2022
• Moving boxes according to their weight
• Scanning and picking packages storing them into the correct bin. CSR/Shift Leader
Circle K - McKinney, TX
October 2021 to December 2021
1. Provided customer service
2. Counted registers
3. Stock / Clean
Customer Service Representative
CornerStone Staffing - Fort Worth, TX
June 2021 to October 2021
Provided technical assistance to customers through online chat or telephone support. Performed quality assurance checks on completed tickets to ensure accuracy of information provided to customers.
Provided feedback on current processes and procedures based on customer interactions. Certified Medical Assistant
Injury MD - Shreveport, LA
May 2021 to June 2021
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Administered injections, medications and treatments as directed by the physician.
• Assisted the therapist along with patients for their daily exercises. Accomplished many things by performing my job very well and being a dedicated worker . Engaged with the patients and made sure they were comfortable enough to perform their duties. Sales Associate
Dollar Tree - Shreveport, LA
December 2020 to April 2021
Greeted customers and provided exceptional customer service. Performed cashier duties such as accepting payments, issuing receipts and counting money back change. Helped customers find specific products, answered questions and offered product advice. Answered incoming telephone calls to provide store, products and services information. Customer Service Representative
Teleperformance - Shreveport, LA
March 2020 to December 2020
Answered customer inquiries and provide accurate information regarding products and services. Gave excellent customer service to resolve customer complaints in a timely manner. Answered incoming calls and emails, alongside having frontline customer support or assistance with product and service transactions.
Cashier/Customer Service
Captain D's Seafood - Fort Worth, TX
February 2019 to January 2020
• Line Cook
• Clean the store and work stations
• Provide customer service
• Cash handling
Packer/Shipper
FedEx Ground - Fort Worth, TX
June 2019 to October 2019
Unloading and loading trucks
Packaging/ Labeling items ready to be shipped
Education
Associate's degree in Medical Assistant
Ayers Career College - Shreveport, LA
September 2020 to June 2021
Skills
• Forklift
• Warehouse Experience
• Typing
• Pallet Jack
• Medical Office Experience
• Experience Administering Injections
• Customer service
• Cash handling
• Patient Care
• Forklift
• Call center
• Microsoft
• Chat
• Live chat
• Windows
• Communication skills
• Cash register
• Restaurant experience
• Vital signs
Certifications and Licenses
NRCMA
Pallet Jack Certification
Forklift Certification
Driver's License
February 2024 to March 2030
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