Customer Service Representative
Resume:
Charlize Hernandez
Resourceful and dedicated college school student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven success managing multiple academic projects and volunteering events. Well- rounded and professional team player dedicated to continuing academic pursuits at a collegiate level
1749 Amador Ave.
Ontario, CA 91764
************@*****.***
EXPERIENCE
Babysitting, Upland, CA
August 2020-June 2023
● Taking care and feeding children while guardians are out
● Tutoring and helping kids with homework and projects
● Helping children expand their cognitive skills
Burlington, Ontario, CA —Customer Service Lead
June 2023-May 2024
● Retail experience
● Cashier
● Customer Service Lead (CSL)
● Covered fitting room
● Loss prevention and secret shopper
● Translated for customers and cashiers in Spanish
● Did special projects for the store like remodeling and moving around departments
7/11, Ontario, CA — Cashier
October 2023 - November 2023
● Cashier
● Janitorial duties
● Remodeling store
● Job duties included money orders, lottery tickets, and transferring funds to Cash App
EDUCATION
Upland High School, Upland, CA — High School Diploma August 2019 - June 2023
● 3.70 GPA
● Principal Honor Roll 2019-Present
● Baldy View ROP 2020
Chaffey College, Rancho Cucamonga — Associate Degree March 2022 - Present
● College Credit to get ahead
● Now taking classes to achieve an associate degree Extracurricular Activities
Z Ultimate, Upland, CA — Martial Arts
June 2019 - PRESENT
● Teach students to correct forms and defense techniques
● Learn from instructors to teach students
SKILLS
Active Listening
Teamwork
Conflict Resolution
Friendly & Outgoing Attitude
Time Management
Fast Learner
Team Leader
Bilingual
AWARDS
Principal Honor Roll Maintaining
a GPA above 3.0
Baldy View ROP Certified
photographer
Karate - Black Belt 1st Degree
Took about 4-5 years to achieve a
Black Belt.
LANGUAGES
English
Spanish
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