Customer Service Accounting Services

Marven Mehu-Osunbor

Address: Jamaica, NYC

Phone: 347-***-****

Email: *********@*******.***

SKILLS

● Good interpersonal skills

● Reliability and punctuality

● Patience and kindness

● Cultural Sensitivity

● Team Player

EXPERIENCE

Acadium, Remote -Marketing Extern

Jun 2023 -Feb 2024

● Promoted positive company image through superior customer service experiences.

● Conversed with customers to share information about products and services.

● Introduced sales, promotions and other brand initiatives to gain customer loyalty.

National Income Life: Theodore Pappas- Insurance Customer Service Agent

Jan 2022 - Feb 2023

● Managed high-volume of inbound and outbound customer calls.

● Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.

● Collaborated with other departments to resolve customer issues. Grassroots Campaigns - Political Fundraiser

Feb 2021 - Dec 2021

● Used an automated dialer to phone citizens and inform them on important causes.

● Professionally asked for their support against the injustices and hardships that many people face.

● Documented statements and took notes on conversations to rely back to management.

EDUCATION

Blueledge & CCNY, Online - Digital Court Reporter W/ Legal Transcription

Grad Date: Nov 2024

Dominican University of California,Online -Computer Programming Grad Date: 2020/Non-Complete

Southern Illinois University, Carbondale - Business Administration Grad Date: 2012/Non-Complete

ACTIVITIES

● Working Out (Running, Calisthenics, Light weight lifting)

● Writing (Music, Fiction Stories, Diary entries)

● Learning (Academics, Business & Finance, Relationships & health) AWARDS

● Tennis Trophy

● Chess Awards

LANGUAGES

● Creole (Native/Fluent)

● English (Native/Fluent)

● Spanish (Limited/Intermediate)

● French (Limited/Beginner)

REFERENCES

Ehi Borha = Occupation: Lawyer, Phone: 551-***-**** Shai’an Irving = Occupation: Ultrasound Technician, Phone: 347-***-**** Fola Fagbure = Occupation: Computer Programmer, Phone: 347-***-**** Charlie [Last Name] = Occupation: Financial Claims Advisor, Phone: 484-***-****

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