Pharmacy Technician Customer Service

Customer oriented, Nationally Certified Senior Pharmacy Technician with proven track record and success in building strong relationships with patients and clients.

Detail oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Strong background in retail environments with outstanding customer service, problem solving and sales skills.

Certified vaccinator including flu and Covid from 2019 to present.

Certified Pharmacy Technician

Trinity Health Hospital - Steubenville, OH

February 2024 to Present

CPhT, filling Pyxis machines for OR, ER, Anesthesia, PACU, PEDS. Filling crash carts for units, billing patients, pre packing medications, inventory, pulling expired medications from shelves and Pyxis units. Packaging and sending medications to Trinity East, taking chemo and other medications to Teramana Cancer center, making floor rounds every two hours to fill Pyxis and patient specific medications, and also to check for expired and returned medications.

Following orders to pre pack and fill crash carts, making rounds for STAT medications.

Computer billing and refunding for unused medications. Stocking and pulling all medications for delivery within the hospital and to send outside of the hospital. Reading and preparing doctors orders within the hospital.

Currently licensed in WV and Ohio.

Sr. Certified Pharmacy Technician

Walgreens - Wellsburg, WV

June 2018 to May 2023

I have been the Flu Ambassador for Walgreens since 2019. I contact local businesses and organizations and set up flu clinics for employees at various businesses.

Drug inventory control.

Reviewing prescriptions.

Managing prescription refills.

Quality assurance control.

Assisting pharmacists

Cash register operations

Knowledge of brand and generic drugs

MTM

Workflow optimization

FDA and HIPAA compliant

Pharmacy records management

Insurance billing

Updating medication histories

Preparing drug label bottles

Preparation of vaccines

Administration of vaccines

Active listening and critical thinking

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