Data Entry Clerk
Resume:
Elizabeth Jennings
Milton, FL 32570
*******************@*****.***
BUSINESS SKILLS
Information and Referral Specialist at United Way of Santa Rosa County’s First Call for Help where clients are given information on where to go to receive various assistance. The specialist’s primary job is to answer the First Call for Help line and to assist walk-in clients.
WORK EXPERIENCE
2/2013 to April 2019. Information and Referral Specialist United Way of Santa Rosa County.
Responsible for greeting and assisting clients and partners coming into the office. Responsible for taking applications for direct service programs.
Able to refer clients to appropriate resources while maintaining proper tracking of community needs assessment.
Able to provide information in response to specific inquiries about human services.
Able to use effective communication skills by actively listening and using critical thinking skills.
Contact agencies periodically to update program information.
Gather assistance data to put together informational documents.
Input data on clients into data base system and follow up with them to see if they have received needed assistance.
CERTIFICATIONS
Mental Health First Aid USA (National council for Behavioral Health)
September 2014 through September 2017. This training enables the first aider to provide initial help to persons experiencing depression, anxiety, psychosis and substance abuse disorders.
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