Saudi Arabia Human Resources

Fahad Alanazi

Lodi, NJ, 201-***-****, *****.**********@*****.***

OBJECTIVE

Ambitious student currently enrolled at Fairleigh Dickinson University, Hospitality Management graduate program. With hands-on experience from distinguished roles at Golden Tulip Hotels and the Royal Commission for Al-’Ula, I bring a strong background in Tourism Destination Management. I possess a unique blend of skills encompassing service management, customer engagement, and industry compliance. Actively seeking a role in the hospitality or tourism sectors that allows me to leverage my strengths and passion for the field. Committed to continuous learning, effective collaboration, and contributing to organizational success. EDUCATION

Fairleigh Dickinson University, Metropolitan Campus, Teaneck, NJ Anticipated Dec. 2024

• Master of Science in Hospitality Management

Taibah University, Al Ula, Saudi Arabia Dec. 2018

• Bachelor of Science in Mathematics

RELEVANT COURSEWORK

• Entrepreneurship

• Tourism Destination Management

• Services Management

• Advanced Human Resources Management

PROFESSIONAL EXPERIENCE

Golden Tulip Hotels, AlUla, Saudi Arabia Jan. 2021 – Nov. 2021 Front Desk Receptionist

• Greeted people entering the building, answered questions, provided directions, and alerted staff when someone was there to meet them.

• Provided professional, high-quality service to all clients, participants, and guests at all times.

• Prepared quotes, invoices, and any follow-up communication as necessary.

• Practiced interpersonal skills by interacting and meeting with people from diverse backgrounds.

• Displayed empathy and sensitivity to respect and honor guest backgrounds, cultures, and differences. Royal Commission for Al-'Ula, Al Ula, Saudi Arabia Jun. 2020 – Jan. 2021 Tour Guide

• Planning and preparing budgets for travel and tourism-related businesses such as hotels, resorts, airlines, or historical landmark.

• Maintaining knowledge about current trends in industry practices, laws, regulations, and technology to ensure compliance with standards.

• Identifying potential problems within an organization and developing solutions to improve efficiency and customer satisfaction.

• Experienced at adjusting tours spontaneously. according to traffic delays or accidents and keeping tourists entertained.

• Delivering informative and engaging tours.

VOLUNTEERING

The Saudi Students Association at the University of Colorado Boulder, University of Colorado, Boulder, CO 2021-2022 I volunteered with the Saudi Students Club at the University of Colorado Boulder. During my time there, I contributed to organizing various events and activities aimed solely at supporting and enhancing communication among Saudi students. This experience helped me develop my organizational and leadership skills while understanding the needs and expectations of Saudi students abroad. RELEVANT SKILLSETS

• Organization

• Leadership

• Collaboration

• Creativity

• Innovation

• Communication

CERTIFICATES

• Developing Leadership and Supervisory Skills Feb. 2021

• Tourism Industry Feb. 2021

• Public Relations and Ceremonies (Protocol) Feb. 2021

• Tourism Handling Skills Jun. 2022

LANGUAGES

• English

• Arabic

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