Bus Driver Customer Service
Resume:
Mumbai, Maharashtra, India ******
************@*****.***
NIKESH SURESH THALE
I have more than 18 years of diverse driving experience, including roles as a bus driver, HMV driver, and car driver, I bring exceptional expertise and reliability to the road. Currently serving as a bus driver in Riyadh since August 2022, I am committed to ensuring passenger safety, timely service, and top-notch customer satisfaction. SUMMARY
BUS DRIVER, 08/2022 - Current
Public transport company, Riyadh
EXPERIENCE
Drive the bus safely and responsibly on assigned routes, adhering to traffic laws and regulations.
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• Use maps, GPS, and knowledge of the area to navigate routes efficiently. Assist passengers with boarding and alighting, especially those with disabilities or special needs.
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Provide courteous and helpful service to passengers, answering questions and addressing concerns.
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Collect fares or check tickets and passes, ensuring all passengers have paid.Perform pre-trip and post-trip inspections of the bus, checking for mechanical issues and ensuring all safety equipment is functioning properly.
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Follow company policies, safety procedures, and local regulations to ensure passenger safety and vehicle compliance.
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Respond appropriately to emergencies or incidents, including evacuating passengers if necessary and notifying emergency services.
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• Report any mechanical issues or maintenance needs to the appropriate personnel.
• Maintain the cleanliness of the bus, both inside and out. Report any accidents, traffic violations, or passenger incidents to the relevant authorities and company management.
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• Maintain accurate records of driving hours, mileage, and any maintenance or incidents. Use radio or other communication devices to stay in contact with dispatchers, supervisors, and other drivers.
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Work with the scheduling team to accommodate route changes, detours, and special assignments.
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Participate in ongoing training and certification programs to stay updated on driving techniques, safety protocols, and new regulations.
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• Continuously improve driving skills and knowledge of routes and vehicle operation.
• Adhered to timetables and routes to maintain timely arrivals and departures.
• Maintained timely adherence to schedules and safety protocols. Anticipated traffic delays and construction obstacles to proactively ensure adherence to schedules.
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• Proactively assisted disabled passengers in boarding and exiting bus. WORK HISTORY Bus Driver - 03/2012 to 03/2019
Public transport company - Mumbai, India
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Hmv Driver - 10/2006 to 11/2011
Kiran Transport - Mumbai, India
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Car Driver - 11/2002 to 04/2005
Private car (House Driver) - Mumbai, India
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SKILLS Technical Skills Soft Skills
• Local traffic laws
• Map proficiency
• Clean driving history
• Vehicle inspection
• Physical Fitness
• Safety compliance
• Strong safety history
• Clean driving record
• Passenger safety
• Vehicle inspections
• Defensive driving
• Customer Service
• Traffic law expertise
• Self-Development
• Reflective Practice
• Professionalism
• Self-Awareness
• Learning Agility
• Interpersonal Skills
• Critical Thinking
• Analytical Thinking
• Attention to Detail
• Decision-Making
• Active Listening
• Hardworking
• Honest & Punctual
Maharashtra State Board Mumbai, India
10th pass out: 2010
EDUCATION
Hindi: C2
Proficient
English: B1
Intermediate
LANGUAGES
Passport Detail
Licence Detail
ADDITIONAL
INFORMATION • Passport No : U2532647
• Date of Issue : 16/12/2019
• Date of Expiry : 15/12/2029
• Place of Issue : MUMBAI
• I have Indian driving licence
• I have Saudi Arabia driving licence
DECLARATION Hereby, declare that all the statements made above are true to the best of my knowledge and belief.
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• Name : Nikesh Suresh Thale
• Date of Birth : 13/10/1979
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