Loss Prevention Customer Service

DEEPAK SINGH

Phone: 778-***-****

E-mail: **************@*****.***

Abbotsford V2T 5W3

Objective

Experienced professional with over two years in retail management and recent experience in security, seeking a position in the security field. Adept at leading teams, maintaining safety and compliance, and employing strong problem-solving skills to manage risks and ensure organizational security. Committed to leveraging loss prevention techniques, security monitoring, and excellent communication skills to contribute to the safety and efficiency of operations. Technical Skills

Security Operations: Proficient in monitoring security systems, conducting surveillance, and identifying potential security threats.

Loss Prevention: Experienced in damage identification and reporting, implementing safety and compliance measures to minimize risks.

Risk Management: Capable of making independent decisions and using sound judgment to mitigate security risks effectively.

Emergency Response: Knowledgeable in emergency response procedures and crisis management.

Records Management: Skilled in data documentation, incident reporting, and maintaining security logs.

Physical Security: Competent in conducting patrols, managing access control, and ensuring the physical security of premises.

Customer Service: Experienced in handling inquiries and aiding in a professional manner. Work Experience

Security Guard

Fusion Security, Abbotsford, BC

December 2023 - Present

Monitored CCTV systems and patrolled premises to prevent and detect signs of intrusion, ensuring the security of doors, windows, and gates.

Responded promptly to security incidents, providing immediate assistance and coordinating with law enforcement when necessary.

Maintained detailed logs of incidents and observations, contributing to the development of security measures.

Provided excellent customer service, assisting visitors, and staff with directions and information, enhancing the sense of safety and security. Loss and prevention officer

Blackbird Security, Chilliwack, BC

November 2023 - Present

Conduct regular patrols of the superstore premises, including sales floors, storage areas, and parking lots.

Maintain detailed logs and reports of all security incidents and preventive actions taken.

Operate and monitor security cameras and alarm systems to detect suspicious behavior. Store Standard Associate.

Walmart, Abbotsford, BC

May 2023 to Jan 2024

Submitted reports to senior management to aid in business decision-making and planning.

Oversaw store operations to ensure security and loss prevention goals were met, reducing inventory shrinkage and discrepancies.

Managed and trained staff in security awareness and safety procedures, enhancing the overall security posture of the store.

Education

Bachelor of business administration

Maharaja Agrasen university

Post degree business and project management.

Vancouver community College - Completed in December 2024

Soft Skills

Effective Communication

Problem-solving and Critical Thinking

Attention to Detail and Time Management

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