Ux Designer User Experience

ZIPRECRUITER

Delivered and executed user experience research plans & insights to

stakeholders. Influenced the creation of product requirements and created jobs to be done. Contributed and expanded on internal design systems. Full client list available. Produced artifacts for UX road map planning for product managers across different product lines, contributed designs to multi-brand e-commerce websites, subscription products and B2B projects. Designed content taxonomies and navigation schemas. POLARIS INC

Redesigned navigation schemas; completed UX audit analysis on features and provided recommendations; conducted on-site user interviews; designed a/b tests to improve metrics; assisted with roadmap planning and prioritization.

AVALARA

Led onboarding redesign effort from end to end. Created a framework to streamline self-service intiative and increase activation among products. Created design system components for 8 designers and writers, enabling them to tackle complex first-use onboarding demands with ease. I simpli- fied and unified workflows, eliminating lengthy administrative tasks. This led to the development of a digital and intuitive onboarding process for our core company product, AvaTax and to make all products self-service. Improved and refined Figma design system library by creating tokens and using variables for onboarding libraries to be used by designers and engineers. Developed a strong spirit of collaboration by actively engaging with design research partners to co-create research plans and effectively share valuable insights from competitive analysis on design components. LEGALZOOM

Drove design research and prototyping efforts for Small Business Formation, Registered Agent, LZTAX and SMB subscriptions to increase acquistion efforts. Planned efforts to increase usability and optimizing legacy products without having access to dedicated feature development teams. Presented research insights for pre and post-transaction product experiences by engaging stakeholders in workshops. Planned and structured A/B testing experiments.

UX Consultant - Santa Monica, CA

UX Consultant - Minneapolis, MN

Senior UX Designer - Seattle, WA 10/2022 – 05/2024 07/2022–09/2022

03/2018–06/2022

06/2016 – 03/2018

SKILLS

Fluent in languages

English and Spanish.

User Interface Design

System; Wireframes;

Sitemaps; Flowcharts;

Taskflow diagrams;

Rapid prototyping;

Usability Testing;

Persona Building;

Journey mapping;

Content Inventory; Card

Sorting; Competitive

Analysis; UXR Methods

& Practices.

Figma; Principle; Sketch;

InVision; Miro; Adobe

Creative Suite Cloud;

Omnigraffle; Axure RP;

HotJar; User testing;

FullStory; Quantum

Metric; Angular JS;

Basic Frontend skills;

Bootstrap; Wordpress;

Magento; Shopify; Wix;

Amazon/Walmart Seller

Central platforms.

SOFTWARE/TOOLS

EDUCATION

Parsons School of

Design, Design & Tech

Bachelor of Fine Arts

New York, NY

Product Designer - Glendale, CA

347-***-**** *************@**.***

Jay Ramirez

Portfolio: joonathan.com

1

FISKER KARMA 11/2015 – 10/2016

Revamped and led IA revamp and wireframing for the optimization of UX requirements and helped with building out strategic product road map for Sr. UX Designer - Costa Mesa, CA

2

Led internal workshops and discussions on design and design principles. Implemented new products, graphic panels, signage & arranged product launches. Collaborated with regional creative coordinator & team to exe- cute in-store events.

APPLE ` 08/2010 – 06/2012

Led net-new enterprise SaaS medical billing app redesign and validated designs with customers. Created and user tested prototypes with internal SMEs and proto-personas. Interviewed SMEs and socialized findings and insights. Planned and organized cadences to help product managers, designers and developers adhere to roadmap timelines and priorities. KAREO Senior UX Designer - Irvine, CA 10/2014 – 11/2015 Visual Specialist - New York, NY

design activities. Built and maintained design system for in-car infotainment system. Showcased and demonstrated design system updates and release across different teams.

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