Team Leader Customer Service
Resume:
CYNTHIA
WALDON
*******.*******@*****.***
Chicago, IL 60621
SKILLS
● Daycare Management
● Documenting Behaviors
● Inclusion
● Concept Visualization
EDUCATION
City Colleges of
Chicago-Kennedy-King College
Chicago, IL • Expected in 05/2025
National Louis University
Anticipated Graduation year:2026
Early Childcare Education
Kennedy King
• 04/2022
Associate of Arts: Communications
PROFESSIONAL SUMMARY
Detail-oriented, excels at relationship building and making sound judgments under pressure. I am also committed to any job I'm assigned to. I bring a strong work ethic and leadership skills to any occupation. Time Management, Team Leader, Energetic, Adaptable, Problem Solving, Reliable, Goal Driven, and Enthusiastic. I assist with significant classroom experience and dedication to student success. Helps teachers manage high workloads and demanding targets by handling diverse support tasks. Great with students and excels at multitasking. WORK HISTORY
EVERS FINE PERFORMING ARTS- SECA
8/2023-CURRENT
Start Early, Educare - Teacher Aide
• 10/2021 - 8/2023
● Supported classroom activities, tutoring, and reviewing work.
● Assisted teachers with supervision and care of a group of 8-17 children.
● Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
● Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Child Care Careers Services - Substitute Teacher
• 02/2018 - 10/2021
● Monitored student progress and provided feedback to students, parents and school administrators.
● Keep accurate and current attendance records and assignment sheets to maintain file compliance.
● Upheld classroom routines to support student environments and maintain consistent schedules.
● Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes. PLS Check Cashing - Shift Supervisor/Manager
01/2016 - 11/2017
● Responsible for opening and closing store
● Ensuring that store balances out to zero
● Completing title changes, city stickers, temporary plates, and money orders
● Paying bills (ComEd, People Gas, Nicor, Comcast, Etc.)
● Making sure that the customers are always completely satisfied. CUTE - Sales Associate
05/2015 - 01/2016
● Responsible for making sure the floor is stock with merchandise
● Demonstrating outstanding customer service and strong selling skills
● Ensuring a smooth transaction.
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