Communication, managed large parties, exceptional teamwork

KAYLEIGH MYERS

*** ******** **

Sterling, Virginia 20164

703-***-**** (c)

EDUCATION

•Graduated from Dominion High School

2017

• Northern Virginia Community College Obtaining an associate degree in Interactive Graphic Design. 2020 - 2024

WORK HISTORY

•Trump National Country Club

Server/Bev Cart

2019-current

Experienced server with 7 years of hospitality industry experience, including 7 years in upscale country club settings. Proven track record of providing top-notch service to members and guests. Adept at anticipating and fulfilling customer needs while maintaining a friendly and professional demeanor. Skilled in wine and menu knowledge, POS systems, and team collaboration.

Warmly welcomed 200+ patrons a night with a smile ensuring they were promptly served and satisfied. Handling and processing $3,000+ in transactions per shift including credit, debit, and cash payments. Ensured a safe environment by coordinating with a team to regulate alcohol consumption and prevent conflicts.

•River Creek Country Club

Beverage Cart Server

2017-2019

My primary roles were to serve beverages and help members upon request while they are on site. Responsible for cleaning and maintaining member safety. A proven track record of delivering high-quality beverage service in a country club setting. Skilled in maintaining inventory, engaging with patrons, and ensuring a well-stocked and organized beverage cart. Committed to upholding the club's reputation for top-notch service. Attendant, leveraging my hospitality skills, attention to detail, and commitment to enhancing the club experience for members and guests. Promote beverage and snack offerings, making recommendations based on member preferences.

•Giant Food

• Deli Clerk and Cashier

2015-2016

During my employment at Giant, I was responsible for overseeing the cash registers and completing the paperwork associated with it. I restocked the merchandise and interacted with frequent customers. I completed orders whether online or in-person in the deli. Demonstrated ability to maintain a balanced cash drawer, resolve customer issues, and create a positive shopping experience.

•Green Turtle Restaurant and Bar

Head Hostess/ Server

2015 -2017

My duties included making accommodations for walk-in, online and phoned-in reservations. I greeted the in-house customers as they arrived, seated them, and assigned their servers. Dedicated and experienced server with a passion for delivering exceptional dining experiences. Experienced server with 2+ years of success in the food service industry. Proven track record of delivering high-quality customer service, managing fast-paced shifts, and contributing to a positive team environment. Strong knowledge of menu items, food safety protocols, and efficient order processing.

•Service skills

- Provided attentive service to a diverse clientele in a high-volume restaurant setting.

- Demonstrated knowledge of the menu, including ingredients and preparation methods.

- Assisted in training new servers in service procedures and menu knowledge.

- Managed large parties and special events, ensuring a smooth and enjoyable experience for guests.

- Maintained a consistently high level of service quality, resulting in positive customer feedback.

- Collaborated with the management team to implement promotional initiatives and specials.

- Contributed to upselling efforts, increasing overall revenue for the restaurant.

- Demonstrated exceptional teamwork and communication skills to create a positive work environment.

•Computer Skill

I am proficient in multiple computer software programs specializing in motion graphics, professional video, picture editing, and other forms of visual communication.

-Adobe After Effects

-Adobe XD

-Adobe PremierePro

-Adobe Photoshop

-Adobe Illustrator

-Adobe Indesign

-Microsoft Excel

-Microsoft Word

-Microsoft Power Point

Traits:

Organized

Compliant

Reasonable

Fast-paced

Very people friendly

Quick learner

Efficient with computer literate

• Hobbies

I am a very creative person. I love art and create a lot of my own artwork. I enjoy drawing, painting, and designing visual artwork.

I also enjoy modeling for fashion brands and promoting products. Another is creating graphic tee’s for fun also as customs for clients.

Portfolio and References provided upon request.

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