Chillicothe MO
************@*****.***
DOLORES(DJ)HOPKINS
SKILLS
ESTABLISHED AT EXCEL, WORD; OFFICE, CALENDAR, DOCUMENTS. EXCELLENT AT WORKING WITH THE PUBLIC, GREETING AND MAKING CUSTOMERS FEEL WELCOME, EXCELLENT PHONE COMMUNICATION SKILLS.
EXPERIENCE
H&R Block, Chillicothe, MO
MARCH 2012 - PRESENT
TAX PREPARER AND RECEPTIONIST
Reception and Tax Preparation.
Answering phones.
Handling of all paperwork and helping customers with all aspects of tax preparation.
Driveline Retail Merchandising, Taylor, IL
MASTER MERCHANDISER
JAN 2010 - MAY 2020
WORKED COHESIVELY WITH STORE MANAGERS TO COMPLETE SALES DISPLAYS.
WORKED AROUND CUSTOMERS TO CLEAN AND REARRANGE MERCHANDISE IN SHELVES, END CAPS AND FLOOR.
GREEN HILLS WOMEN'S SHELTER
SURVIVOR’S ADVOCATE
MAY 2020 - NOVEMBER 2020
ANSWERED PHONES AND SCREENED POTENTIAL CLIENTS.
ASSISTED CLIENTS WITH ALL ASPECTS OF ESCAPING AN AN ABUSIVE RELATIONSHIP.
ASSISTED CLIENTS WITH LEARNING NEW LIFE SKILLS AND GAINING STABILITY IN THEIR NEW LIFE AWAY FROM ABUSIVE RELATIONSHIPS.
EDUCATION
MID-AMERICAN NAZARENE —B.A. in MANAGEMENT and HUMAN RELATIONS
MAY 1996- LENEXA, KS