Data Entry Service Rep

DIAMOND HECKARD

CUSTMER SERVICE REP

CONTACT

281-***-****

(4) ***************@*****.***

Q Houston, Tx

SKILLS

Faxing Scheduling Data Entry Problem

Solving Skills Custmer Service Imaging

Scanning Documents Microsoft Office

Communication Skills collaboration

Troubleshooting Time Management Detail

Oriented Writing Skills Decision Making

Empathy Adaptability Active Listening

Persuasion Negotiation Skills Creativity

EDUCATION

High School Diploma

Westbury High School

2014-2018

General Studies

LANGUAGES

TT

OBJECTIVE

To obtain a position within a professional organization offering stability and growth.

Several years in the clerical atmospher. Accustom to accepting responsibilities and

working with people at all levels. Excellent communication skills and detail oriente.

Dedicated to producing timely result. Effective in identifying problems and

implementing solutions

WORK EXPERIENCE

Guest Advocate/ Customer

Service

Target

2019-2022

+ Welcome, thank and provide guest services by focusing on guest interaction and

recovery and provide assistance to each guest as needed efficiently in

compliance with safety measures.

* Exercise of Time Management skills by working effectively to minimize guest

wait time while maintaining guest service and accuracy.

* Advocates of both physical and digital services and solutions while being

knowledgeable about capabilities that features drive adoption, usage and

ultimately guest loyalty.

+ Inbound/Outbound Customer Communication

+ FAQ ASSISTANCE

* Account Troubleshooting

Customer Service Rep

Jreccon Call Center 2022-2023

Answering Inbound Calls

Active Listening

Effective Communication

Time Management

Product Knowledge

Assist Member With Account Troubleshooting

+ Retrieving Customer Data

* Adhere To Customer Service Procedures

* Order Processing

* Data Entry

+ Exel

Contact this candidate