Customer Service Representative
Resume:
Apollos Hester
•Hard worker, passionate about customer satisfaction. Dedicated to excellence, striving continually to achieve high levels of accomplishments and goals. Accept creative challenges willingly; with a positive attitude striving to be better in all areas of my life each day.
Austin, TX 78728
**************@*****.***
Work Experience
Customer Retention Specialist
Spectrum - Austin, TX
December 2023 to May 2024
• Answer inbound calls from spectrum customers.
• Retain and upsell spectrum customers via the phone.
• Follow call flow and sell new services to spectrum customers. Quality Inspector
ICU Medical, Inc. - Austin, TX
March 2023 to September 2023
I was required to wear a bunny suit and my responsibilities entitled
• Inspect Iv bags for quality
• Ensure area is clean and germ free
• Ensure machines are running properly and in good condition
• Ensure all commodity data from the lot is correct and accurate Order Fulfillment Associate
Erin Condren - Austin, TX
August 2019 to March 2023
Assembly Line Production Worker
Dover fueling solutions - Round Rock, TX
December 2018 to July 2019
I was apart of the powder coat team. We were responsibility for putting thousands of parts on the assembly line and powder coating them. Also prepping the parts together. Shipping helper
BMC-Building Materials and Construction Solutions - Cedar Park, TX August 2018 to November 2018
Would help deliver doors, and also work as a customer service rep for the receiving department. CSR - Customer Service Representative\ cook
Pizza Hut - Austin, TX
August 2017 to August 2018
Responsible for receiving customer phone calls!
Line Worker/Packer
Pokemon Factory - North carolina
January 2017 to August 2017
Would help pack cards or boxes on the assembly line. Customer Service Representative
Round Rock Donuts - Round Rock, TX
August 2015 to December 2016
Answer phones, take customers orders, welcome customers in, as well as window orders! Education
High school or equivalent
east view highschool - Austin, TX
High school or equivalent
East view - Austin, TX
Skills
• sales
• Order fulfillment
• Assembly
• Customer service
• Sales
• Construction
• ICU experience
• Manufacturing
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