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Customer Service Representative

Location:
Austin, TX
Posted:
July 11, 2024

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Resume:

Apollos Hester

•Hard worker, passionate about customer satisfaction. Dedicated to excellence, striving continually to achieve high levels of accomplishments and goals. Accept creative challenges willingly; with a positive attitude striving to be better in all areas of my life each day.

Austin, TX 78728

**************@*****.***

+1-512-***-****

Work Experience

Customer Retention Specialist

Spectrum - Austin, TX

December 2023 to May 2024

• Answer inbound calls from spectrum customers.

• Retain and upsell spectrum customers via the phone.

• Follow call flow and sell new services to spectrum customers. Quality Inspector

ICU Medical, Inc. - Austin, TX

March 2023 to September 2023

I was required to wear a bunny suit and my responsibilities entitled

• Inspect Iv bags for quality

• Ensure area is clean and germ free

• Ensure machines are running properly and in good condition

• Ensure all commodity data from the lot is correct and accurate Order Fulfillment Associate

Erin Condren - Austin, TX

August 2019 to March 2023

Assembly Line Production Worker

Dover fueling solutions - Round Rock, TX

December 2018 to July 2019

I was apart of the powder coat team. We were responsibility for putting thousands of parts on the assembly line and powder coating them. Also prepping the parts together. Shipping helper

BMC-Building Materials and Construction Solutions - Cedar Park, TX August 2018 to November 2018

Would help deliver doors, and also work as a customer service rep for the receiving department. CSR - Customer Service Representative\ cook

Pizza Hut - Austin, TX

August 2017 to August 2018

Responsible for receiving customer phone calls!

Line Worker/Packer

Pokemon Factory - North carolina

January 2017 to August 2017

Would help pack cards or boxes on the assembly line. Customer Service Representative

Round Rock Donuts - Round Rock, TX

August 2015 to December 2016

Answer phones, take customers orders, welcome customers in, as well as window orders! Education

High school or equivalent

east view highschool - Austin, TX

High school or equivalent

East view - Austin, TX

Skills

• sales

• Order fulfillment

• Assembly

• Customer service

• Sales

• Construction

• ICU experience

• Manufacturing



Contact this candidate