Scrum Master Continuous Improvement

SWATI PAUDEL

Scrum Master

***********@*****.*** 616-***-**** Dallas, Tx

linkedin.com/in/swati-paudel-GR L2 Visa (No sponsorship required)

WORK EXPERIENCE

An IT professional with 15 years of experience in Banking & Retail. Joined hands for organizational transformation from waterfall to agile and contributed to applying SAFe framework. Coached teams across geography with a proven track record. Successfully lead large cross functional teams. Organized women forum and hosted inspiring sessions with leaders for Coaching and mentoring. Lead key initiatives to deliver significant Business outcomes.

Scrum Master

Consultant / Client Meijer

Mar 2023 – Jan 2024 Grand Rapids, Mi

oMentored & Coached a Release Train on Agile principles and practices.

oFacilitated sprint ceremonies - Planning, Standups, Retrospectives, Backlog Refinement, Demos & Reviews.

oFacilitated and hosted PI plannings & Scrum of Scrum for ARTs sync up.

oEnforced practices & processes for transparency and mutual agreements.

oCommitted to maintain a healthy Product & sprint backlog.

oTracked quality metrics and KPIs & ensured sprint commitments are met.

oProviding updates to senior management on team’s progress and blockers with mitigation plans.

oAdministered Team’s Kanban & Sprint boards (workflows).

oReduced the time spent on unresolved defects each sprint to less than 5% by managing impediments via collaborative efforts.

oBuilt self-managing team capable of achieving release goals and delivery objectives following Scrum principles.

Project Manager / Agile Scrum Master

NatWest Group, India (Royal Bank of Scotland)

June 2018 - Dec 2022 Delhi, India

oEnsured 3 project teams lived Agile values and principles and followed client-required processes and practices.

oDirected daily scrums with 2 Scrum teams (comprised of various pods, including developers, QA testers, and product managers)

oSupported release planning and solution architecture design as needed.

SKILLS

oAgile Methodology & Frameworks

oSoftware Development Life Cycle

oProduct Roadmap

oBacklog Management

oImpediment Elimination

oWorkflow management

oRisk Control & Management

oJIRA & Azure DevOps

oRepositories Management

oStakeholder Management

oRelease Management

oAgile Coaching

oData Warehouse – Cloud Infrastructure

oETL

oData Lake

oMySQL

oPower BI

oTools – Microsoft Excel, PowerPoint, Project, Visio, Miro, Confluence, Service Now

EDUCATION

oBachelor’s in technology (Computer Science) Kurukshetra University, India

o July 2001 - June 2005 India

oCSM, SAFe 5.1 certified

oPMP Practitioner

oPower BI Microsoft Certified

oData Analyst Foundation certified

oCoached 3 teams to develop project charters by identifying new resource needs and complexities required before beginning new projects.

oLed 20+ Agile ceremonies, including sprint and increment- planning, grooming, refinement, sync ups, and retrospectives.

oTracked sprint metrics and maintained dialogue with 6 teams on performance, challenges, accountability, and recognition.

oCollaborated with the development team to troubleshoot and resolve defects for a 22% decrease in post-release issues.

oMonitored and analyzed system performance metrics, and identified and resolved performance bottlenecks, resulting in a 12% improvement in system efficiency.

Software Engineer

NatWest Group, India (Royal Bank of Scotland)

Dec 2008 - Apr 2017 Gurugram, India

oLead change from idea to value for delivery of projects in banking domain.

oFacilitated and monitored implementation events.

oCollaborated in enhancement of backend Mainframe code.

oManaged backend of Account opening channels for the bank.

oProduced detailed design documentation, unit test plans, and documented code for 30+ change requests.

oDesigned and coded for 3 additional features on Account Opening channel that increased customer experience by 10%

oDeveloped and executed 50+ unit tests using Mainframe CICS,

Batch - JCL

oDelivered 8 Back-end changes for Account opening application written in COBOL, CICS

oCollaborated in creation of Continuous Integration & Continuous development pipelines for work stream.

Software Engineer

NTT Data / Keane India

Feb 2007 - Nov 2008 Gurugram, India

oWorked aa business analyst, gathered requirements at client locations and handled documentation. Provided clear requirements to development team.

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