SA
STEPHEN APPIAH
*************.****@*****.*** 845-***-**** Bronx NY
Patient-oriented Clinical Supervisor with 2-year background, seeking to bring talent and expertise to growing organization. Skilled in developing programs to improve nurse and staff competencies and patient outcomes. Accomplished in helping set high professional performance standards leading to delivery of high-quality services. Operations Management
Policy and Procedure Enforcement
POS Deletions
Flexible Schedule
Vital checking
First Aid and CPR
EKG
Drawing blood
Administering Medications
Computer skills
Professional talking
Professional Appearance
Verbal and Written Communication
Positive Attitude
Safety Processes
Procedures
CVS Pharmacy Brooklyn, NY
Shift Leader and Pharmacy Technician
01/2022 - Current
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
Delegated tasks to employees and monitored activities and task completion Provide pharmacotherapy education to team members
Filling out prescriptions
Conduct phone monitoring and provide constructive feedback based on observations
Oversee, manage and coordinate the pharmacy operations Duane Reade Manhattan, NY
Shift Supervisor
07/2017 - 07/2022
Completed opening and closing duties to facilitate business operations Assisted upper management with daily operations to meet standards of service and quality
Resolved customer complaints and reported issues to senior management Collaborated with team members to improve performance and implement training updates
Coordinated shift workers for inventory receiving, auditing and restocking Ejisu Goverment Clinic
Nurse Assistant
04/2015 - 07/2017
Planned and managed resources to consistently meet production, quality and cost goals
Reinforced rules to promote superior employee performance Experience gathering analyzing, and evaluating data Clinical knowledge essential to discipline
Implemented and maintained phone/ Voicemail system and created training manuals for staffs
Checking vitals, Performing EKG tests, collecting blood samples Summary
Skills
Experience
Assigning Beds for patients
Regularly assigning bedding changes for patients and hygiene needs for patients
Long Island University School of Nursing
Expected in 06/2025
Borough of Manhattan Community College of NY, NY
Associate Degree in Science in For Health
08/2022
Bronx Community College of The City University of New York The Bronx, NY Some College (No Degree) in Patient Care Technician 07/2018
Ejisuman Senior High School
High School Diploma
05/2015
Patient Care Technician/ Assistant
EKG Technician
Infection Control Procedure
Phlebotomy Technician
Education
Certifications