Customer Service General Manager
Resume:
Kirstine kinser
I have over ** years experience in customer service and retail I also am certified for flagging and safety zones also certified in CPR and I have what is called my Smith certification which is for driving and it operating work vehicles and I also have my certification ID for railroad safety
Melbourne, FL 32901
**********@*****.***
I am a hard worker and love to work with people. I have over 15 years experience in food and customer service. I also have 2 years experience in with with power companies and I work with ranger construction now..I love working overtime and I try to work as hard as I can. I also love to train people. I'm good at communication and some might say I talk alot. I always try to make sure I ask alot of questions to do my job right.
Authorized to work in the US for any employer
Work Experience
General Labor/shovel/raking
Preferred Materials - Melbourne, FL
September 2023 to Present
Crew/flagging
Hire quest/ ranger construction - Melbourne, FL
May 2023 to Present
I currently work with a temp agency but I'm on a what is called a permanent ticket with ranger construction laying asphalt and doing MOT work.
Protector/ Flagger
Area Wide Protective - Melbourne, FL
July 2022 to Present
I am currently a protector at area wide protective I flag traffic set up zones for FPL and PIKE and other electric companies
General Manager
7-Eleven - Rockledge, FL
December 2021 to Present
I do everything! Check vendors in full coolers,make schedule,hire and fire, conduct interviews, clean,cook, run registers, run shifts, bank runs, I work 60 hours a week or more. Manager
RaceTrac Petroleum, Inc. - Melbourne, FL
March 2021 to October 2021
I ran shifts and a store, I did lottery and cig counts, also ran register and trained new employees and managers. I also know how to do end of day recap paperwork also checked in vendors. Stocked first in first out inventory, cleaning, planograms. Unloaded trucks, put away trucks. I've also done all the small stuff as well, clean machines and trash counters open and closed and overnights. Checkers
Rally's Restaurants - Melbourne, FL
December 2020 to March 2021
I open and close, I handle cash and orders, I help customers all day long, I clean and organize, When I work for a place I like to know all positions so I can help wherever needed. Assistant Manager
Subway/PCMD - Palm Bay, FL
July 2020 to November 2020
I basically took over the store on Malabar road and me and the company had to clean up and fix the store up after the company took over I had to shift lead, open, close, prep, clean, inventory, scheduling, truck orders, count product and money also baked and productivity reports. Sub Artist / Cashier
Subway - Sebastian, FL
April 2020 to July 2020
Worked a lot of hours at this store cleaned, prep, cashier, line, bake, count, open and close. Burger King Crew Member
Burger King - Sebastian, FL
August 2019 to September 2019
Was back here for a short time cause I moved to palm bay. I cleaned, did line,cashier, close, fryer. Sub Artist
Subway - Sebastian, FL
May 2019 to August 2019
Opened, closed, inventory, greeted customers, made food, prep,cashier. Crew Member
Arby's - Chipley, FL
July 2018 to November 2018
Opened, closed, cashier, drive thru, count, clean.
• Handled customer care
• Worked in a fast paced environment
• Greeted customers
• Operated the cash register
Drive Thru Cashier
Checkers Drive-In Restaurants, Inc. - Sebastian, FL February 2015 to August 2015
Drive thru cashier, cleaned, fryers, grill, open and close, count drawers down. Cashier/Customer Service
Quiznos - Sebastian, FL
March 2011 to August 2012
I am sliver safety certified I open and closed store cashier count money... Food prep and stuck with them til they closed the store down
Subway Sandwich Artist
Subway - Sebastian, FL
February 2008 to December 2010
Loved my job I opened and closed I did preparation of all foods and I baked bread and cookies... I cleaned whole store and did extra cleaning which was my suggestion to the owners at the time I made sandwiches and did cashier and inventory and money counts and drops Education
Adult education in High school diploma, and career claases Ged/Re-Entry Program - Melbourne, FL
October 2019 to Present
High school or equivalent
Skills
• Fast learner (10+ years)
• Great with people (10+ years)
• Over 15 years customer service exp..
• Also very handy (5 years)
• Can lift over 50lbs (10+ years)
• Sales (10+ years)
• Computer Skills (1 year)
• Retail
• training (3 years)
• Merchandising
• Cashier (10+ years)
• Customer Service (10+ years)
• Inventory (5 years)
• Stocking (8 years)
• Time Management (Less than 1 year)
• Adult Education
• Food Production
• Kitchen Experience
• Food Preparation
• Food Service
• Food Handling
• Cleaning Experience
• Restaurant Experience
• Basic Math
• Food Safety
• Inventory Control
• Serving Experience
• Cash Handling
• Guest services
• Employment & labor law
• Assistant Manager Experience
• Restaurant Management
• Shift Management
• Retail Sales
• Cashiering
• English
• Planograms
• POS
• Recruiting
• Profit & Loss
• Microsoft Word
• Management
• Supervising Experience
• Retail Management
• Commercial Cleaning
• Store Management Experience
• Employee Orientation
Certifications and Licenses
Atssa
July 2022 to July 2026
American traffic safety services association
CPR Certification
September 2022 to September 2024
Cpr first aid
Smith system
November 2022 to Present
Smith system certified driver trainer
Additional Information
I have over 16 years experience in retail, cashier, food, Restraunts, food prep, cleaning, opening and closing multiple stores I have over 6 years management experience in retail and food I know how to conduct interviews and meetings. Write out schedules. I know about planograms and point of sales. I know how to order lotto and know how to check in vendors, I also know how to conduct my crew as a team I feel everything turns out better if you all work together then trying to do things alone. I also am very active, I’m very hands on with any job I do, I also have been trading employees for over 10 years as well I love to help people learn and become better teammates.
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