Entry Level Customer Service
Resume:
Nicholas Collier
worker - Self-Employed
Stanardsville, VA 22973
******************@*****.***
Obtaining an entry level position, with an organization that values hard work, respect and a positive attitude.
Willing to relocate to: Stanardsville, VA
Authorized to work in the US for any employer
Work Experience
Fry Cook
Riverside North-Charlottesville, VA
February 2020 to Present
Prep work in the morning. Slicing tomatoes, onions, ribeyes, turkey, and ham. Warming soups, the grill, and all six fryers. Rolling meat and frying bacon. Closing duty sweeping, mopping, turning off the fryers and the grill. Clean everything wrap the line. Wash dishes and the sinks. Count the drawer and put deposits in the safe
Roll Form Operator
Products innovation group inc-Rochelle, VA
June 2018 to Present
Inspecting gutter guards for deformities, bending dimers, cutting screens, bending screens, changing out saw blocks for different guards, keeping a clean and neat work area Lube Technician
Malloy Ford-Charlottesville, VA
May 2018 to August 2018
Perform basic maintenance on automobiles. Change oil, rotate tires, 27 point inspections, change brake pads, replace or turn rotors, plug patch tires, assist others in the shop with various tasks, learn from others who are more advanced than I
Automotive Technician
Eddins Ford-Madison, VA
November 2017 to February 2018
Perform basic care and maintenance, including, but not limited to, changing oil, providing tune-ups, complete work in a timely and efficient manner; use computer diagnostics equipment to identify problems checking fluid levels, and rotating tires; repair or replace worn parts; explain to customers their automotive
problems and repair performed on their vehicle;working with head mechanics to develop a repair Madison va
Sales Associate
VA ABC Store-Charlottesville, VA
February 2016 to July 2017
Opening and closing store including, but not limited to, preparing and closing registers, computers and lights, preparing and filing paperwork, reconciliation of cash drawers, cleaning duties; assisting customers
with purchases; handling cash and credit card transactions; stocking merchandise; loss prevention; maintaining a positive atmosphere; preparing and verifying licensee orders by utilizing the MIPS system; cash and check pick-ups; verifying legal purchase of alcohol through checking acceptable identification; various duties as assigned, customer service; keyholder Technician
Sneads automotive-Stanardsville, VA
November 2014 to February 2016
Perform basic care and maintenance, including, but not limited to, changing oil, providing tune-ups, checking fluid levels, and rotating tires; repair or replace worn parts; explain to customers their automotive
problems and repair performed on their vehicle; complete work in a timely and efficient manner; use computer diagnostics equipment to identify problems; working with head mechanics to develop a repair plan; shop and waiting room cleaning; various duties as assigned; customer service Technician
Jiffy Lube-Charlottesville, VA
September 2014 to November 2014
Safely provide an excellent service experience for customers; work with cars, including but not limited to, changing oil and filters, adding fluids, checking tire pressure and washing windows Walmart Stocker
Walmart-Ruckersville, VA
January 2010 to April 2012
Wal Mart - Ruckersville, VA - January 2010 to April 2012 Loading and unloading shipments; organizing backroom spaces; constructing displays; stocking shelves; following company rules and protocols governing top product placement; assisting customers shopping during night hours; moderate-to-heavy labor
Work Experience )
Phone Representative
Plow & Hearth-Madison, VA
October 2009 to January 2010
Handling inbound and outbound customer service and sales calls; supporting customers by accurately placing orders, and effectively answering inquiries regarding services, product availability, features and benefits, timeframes, pricing, promotions, policies, procedures, refunds, replacements, returns and exchanges, etc.; identifying, reporting and escalating service gaps, consumer complaints, and issues related
to consumer safety, product quality and technology; meeting individual attendance, efficiency, productivity,
adherence and contact quality goals and standards
Laborer
Ag Dillard-Fluvanna, VA, US
June 2009 to August 2009
Performing tasks involving physical labor for concrete and masonry construction projects; operating a variety of hand and power tools; cleaning and preparing sites; digging trenches; setting braces and concrete
forms; erecting scaffolding; cleaning up rubble and debris and removing waste materials; assisting other craft workers as needed
Education
High school or equivalent
Skills
• Auto Mechanic (5 years)
• Lube Tech (6 years)
• Concrete labor (Less than 1 year)
• Customer Service (7 years)
• Automotive Diagnostics
• Oil Change
• Tire Service
• Outbound Sales
• Concrete Forming
• Suspension
• Masonry
• Carpentry
• Lawn Care
• Landscape Maintenance
• Brake Repair
• Mechanical Knowledge
• Vehicle Maintenance
• Transmissions
• Construction
• Concrete Finishing
• Alignment
• Pricing
• Electrical Experience
• Heavy Lifting
• Sales Management
• Order Picking
• Blueprint Reading
• Delivery Driver Experience
• Computer Operation
• Mowing
Certifications and Licenses
Forklift Certified
October 2018 to October 2021
Fork lift certification
Additional Information
Always open to new ideas as well as maintaining a positive attitude in the work place. Excellent people person and a hard woker. Enjoys new tasks even if they are difficult because it's fun to learn new things.
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