Customer Service Forklift Operator
Resume:
Michael Roberts
CONTACT
************@*****.***
Amarillo, TX
EDUCATION
San Jacinto Christian Academy
Highschool Diploma
2012
ACAL, Amarillo TX
EMT Coarse Completed
CAREER
HIGHLIGHTS
Highlight: Works in high stress
environments.
Highlight: Maintains high
accuracy in all tasks.
Highlight: Highly dependable
in all work areas.
EXPERTISE
DATA ANALYZING
POWER EQUIPMENT
MATHMATICAL
COMPREHENSION
MENTORING/TRAINING
DISPATCHER
COMMUNICATION
PROFESSIONAL SUMMARY & SKILLS
Results-driven professional with a diverse background spanning retail, transportation, forklift operations, and emergency response.
Proficient forklift operator, demonstrating a commitment to safety standards and industry regulations.
Leveraging tech retail service experience to highlight exceptional customer service, adaptability to changing priorities, and a genuine passion for helping others. Recognized for dedication and making sound decisions in high-pressure situations, poised to contribute effectively to challenging roles and drive organizational success. Proficient in operating and maintaining farm machinery (tractors, forklifts, skid steers). Strong mechanical skills with the ability to diagnose and repair equipment issues. Excellent problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Strong work ethic and commitment to safety.
EXPERIENCE
Williams Family Farms - Panhandle, Tx
Farmer/Hand, 02/2024 – 06/2024
• Performed plowing, spraying, and other essential farming activities to ensure optimal crop production.
• Conducted regular maintenance and repairs on tractors and other farm machinery, including changing wheel bearings and troubleshooting issues.
• Operated forklifts and skid steers as needed to assist with various farm operations.
• Diagnosed and repaired large pivot sprinklers to ensure efficient irrigation of crops.
• Maintained and repaired trailers and 4-wheelers, including pulling trailers as required.
• Collaborated with the farm owner and team members to ensure smooth and productive farm operations.
Target - Amarillo, Tx
Presentation Associate, 03/2022 – 02/2024
• Proficiently build and set aisles and shelves according to company guidelines, maintaining a visually appealing and organized store layout.
• Bring out merchandise and stock shelves, ensuring product placement adheres to industry standards and company-specific plans.
• Set displays with precision and attention to detail, creating visually appealing showcases that meet and exceed company expectations.
• Demonstrate adaptability in responding to changing merchandising priorities and store layouts.
KEY SKILLS
JOB SPECIFIC
SAFETY ORIENTED
ANALYZING DATA
PROBLEM SOLVING
ADAPTIVE
INTERPERSONAL
LEADERSHIP
TEAMWORK
COMMUNICATION
COLLABERATION
CERTIFICATIONS
BNSF RAILWAY
Conductor/Brakeman
05/12/14-Current
BNSF RAILWAY
Hazmat Certification
05/12/14-Current
Caviness Meat Packing
Fork Lift Certification
04/2016 (Not Current)
BNSF Railway - Amarillo, Tx
Conductor/Brakeman, 09/2018 – 03/2022
• Efficiently coordinated with train crews, dispatchers, and management to ensure the safe and punctual arrival of trains at their destinations.
• Adhered meticulously to all operational procedures to safeguard individuals, cargo, and equipment.
• Maintained comprehensive knowledge of all train shipments, with a focus on hazardous materials (hazmat), including flammable, combustible, corrosive, and inhalation hazards. Oversaw associated paperwork.
• Diligently reviewed and processed all relevant documentation and bulletins before departure, conducting briefings with the engineer to discuss temporary speed restrictions, maximum train speeds, and assigned duties during the shift.
• Communicated effectively with working crew, dispatchers, and Train Master to ensure trains arrived at the assigned destination safely and in a timely manner.
• Worked in uncomfortable weather conditions such as rain, snow, heat, wind, and hail.
Target - Amarillo, Tx
Sales Associate Tech Department, 05/2019 – 09/2021
• Played a pivotal role in delivering exceptional customer service and boosting sales in the evolving tech retail environment at Target.
• Effectively communicated intricate product features and specifications, ensuring a comprehensive understanding of customer needs and preferences.
• Stayed abreast of the latest technological advancements, demonstrating a commitment to product knowledge excellence.
• Consistently met and exceeded sales targets, showcasing proficiency in sales strategies and dedication to organizational goals. Geek Squad Best Buy - Amarillo, Tx
Technician, 10/2017 – 05/2019
• Installed new appliances with precision, ensuring optimal functionality for customers.
• Removed old appliances and efficiently loaded them onto the truck for disposal or recycling.
• Delivered and installed various electronics, including TVs, wall mounts, and entertainment systems, meeting or exceeding customer expectations.
• Operated a large truck in city and neighborhood environments, ensuring the safe transportation of appliances and electronics.
Caviness Meat Packing - Amarillo, Tx
Equipment Operator - Production, 04/2016 – 10/2017
• Skilled forklift operator with comprehensive training and proficiency in operating various types of forklifts.
• Demonstrated skill in safely maneuvering and operating forklifts to handle, transport, and organize materials in a warehouse or industrial setting.
• Proven ability to adhere to strict safety protocols and guidelines while efficiently utilizing a forklift to move heavy loads and pallets.
• Operated multimillion-dollar augers and lifts with precision, contributing to the smooth flow of production processes.
• Stood for extended periods in refrigerated rooms, displaying resilience and endurance.
Contact this candidate