Direct Support Sales Associate

Shadrack Kinuthia

Direct Support Professional

413-***-**** *******************@*****.*** SPRINGFIELD, MA 01118 CAREER OBJECTIVE

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. EXPERIENCE

DIRECT SUPPORT PROFESSIONAL, SPRINGFIELD, MA

Guidewire Inc., March 2021-September 2022

• Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

• Maintained clean and well-organized environment for client happiness and safety.

• Supervised medication administration, personal hygiene and other activities of daily living.

• Developed strong and trusting rapport with patients to facilitate smooth, quality care. SALES ASSOCIATE, West Springfiled, MA

The Home Depot, May 2020-February 2022

• Helped customers find specitic products, answered questions and offered product advice.

• Engaged customers in friendly, professional dialogue to determine needs.

• Answered incoming telephone calls to provide store, products and services information.

• Completed daily recovery tasks to keep areas clean and neat for maximum productivity. EDUCATION

COMPLETED COURSEWORK TOWARDS ASSOCIATE IN ARTS (A.A.) IN ARCHITECTURAL BUILDING ENGINEERING TECHNOLOGY, Springfield, MASSACHUSETTS

Springfield Technical Community College

SKILLS

Active Listening Clear Communication Critical Thinking Time Management CERTIFICATIONS

• CPR/AED/FIRST-AID

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