Management, Customer Service, Delivery Driver

Eddie Gonzalez

**************@***.*** 510-***-**** Norco, CA

SUMMARY Seasoned professional with 30+ years of diverse experience in facility and employee management, customer service, and maintenance coordination. Skilled in ensuring clean, efficient operations and delivering high customer satisfaction. Seeking a role to leverage expertise and abilities in a new and challenging environment. WORK EXPERIENCE Pick-N-Pull Auto Dismantlers

Retail & Production Manager

• Oversee daily retail and production activities, ensuring efficiency and adherence to company standards.

• Maintain operational excellence through effective management of staff and resources.

LTI Transport

Transport Driver / Tow Driver

• Safely transport vehicles to designated locations, ensuring adherence to all traffic and safety regulations.

• Provide reliable towing services, maintaining a focus on efficiency and customer satisfaction.

Unique Towing

Tow Driver

• Execute vehicle recovery operations with precision, ensuring the safe transport of vehicles to designated locations.

• Maintain adherence to industry safety standards and company protocols throughout towing procedures.

Amazon Fulfillment Center

Warehouse Associate / Order Picker

• Execute order picking processes with attention to detail to ensure accurate and timely fulfillment of customer orders.

• Maintain operational efficiency by adhering to warehouse protocols and handling inventory with care.

Alamo Manor

Property Manager & Maintenance Coordinator / Project Manager & Air BnB Manager

• Oversee property management tasks, ensuring efficient operation and tenant satisfaction through proactive maintenance coordination.

• Manage AirBnB rental processes, focusing on guest experience and occupancy optimization.

Maaco Collision Repair & Auto Painting

Production Manager / Safety & HR Manager

• Manage a comprehensive safety program, ensuring compliance with occupational health and safety regulations.

• Oversee human resources functions, including employee relations, training, and performance management.

Starnet Transportation

Delivery Driver / Courier (Medical)

• Ensure timely and secure delivery of sensitive medical supplies to various healthcare facilities, adhering to strict industry standards and protocols.

• Maintain meticulous records of pickups and deliveries, guaranteeing accurate tracking and accountability for all transported items. I Keep U Posted

Post & Sign Installer

• Ensure precise installation of signage, adhering to specified locations and height requirements for optimal visibility and compliance.

• Conduct routine maintenance and timely replacement of posts and signs to maintain professional appearance and structural integrity. Amazon Flex

Delivery Driver

• Ensure timely and accurate delivery of parcels to various locations, maintaining high standards of customer satisfaction.

• Adhere to strict safety protocols and navigate diverse routes efficiently, demonstrating reliability and attention to detail. Curri (last mile logistics)

Delivery Driver - Present

• Ensure timely and efficient delivery of goods to diverse clients, maintaining high standards of customer satisfaction.

• Adhere to all safety regulations and traffic laws during transport operations, demonstrating a strong commitment to responsible driving practices. Inspection Companies

Field Inspector 2010 - 2022

• Conducted comprehensive field inspections across residential and commercial properties, ensuring accuracy in verification of occupancy and evaluation of loss control measures.

• Performed risk assessments and compliance verifications for financial institutions, including delinquency checks and asset documentation for properties and equipment.

• Executed detailed reporting for various clients, including the creation of diagrams and measurements, contributing to transparent and clear communication of structural details.

• Managed visual documentation and photographic evidence for all inspections, supporting findings with meticulous record-keeping and comprehensive reports.

• Work closely with onsite contratctors and the work completed. At times in conjunction with their requested compensation bank draw. Repossession Companies California

Repossessor 1984 - 2010

• Managed the recovery of collateral for financial institutions, demonstrating expertise in key-making, lock replacement, and skip tracing to ensure asset security.

• Maintained comprehensive reporting, including condition assessments, while executing towing operations, ensuring compliance with industry standards.

• Effectively navigated conflict resolution with debtors, upholding strict confidentiality regarding account holder information, and contributing to a professional recovery process.

EDUCATION Ramona High School

Graduate - Academic, Academic Studies

1983

Riverside Community College / Riverside County Sheriff's Academy

Associate of Arts and Sciences, Admin of Justice, Gang Intelligence Networking, Psychology, PC-832 - Powers of Arrest & Firearms Training

1988

CERTIFICATIONS TDR

Order Picker

Fork-Lift Large & Small (indoor & outdoor)

Guard Card

PC-832 Powers of Arrest & Firearms Training

Class-C CDL

SKILLS Problem-Solving • Attention to Detail • Ability to Follow Directions • Teamwork • Mechanical Skills • Knowledge of Building Materials • Management • Spanish Language

• Collection • Retail Management • Property Management • Delivery • Customer Service • Facility Management • Communication • Maintenance • Problem-solving • Inventory Management • Project Management

Contact this candidate