Quality Assurance Software

SWAPNA KONDOJU

Email: ****.*******@*****.*** Phone: 608-***-****

Objective:

Seeking a Software Quality Assurance Position in a dynamic environment where innovation, hard work, passion for quality, and a sense of ownership are valued and encouraged.

Experience Summary:

•Over 13+ years of experience in Software Testing and Quality Assurance of various applications using Selenium, Automation Anywhere, Quick Test Pro, Quality Center

•Proficient in Manual and Automated testing on client/server and web-based applications.

•Identified gaps in testing rigor & processes followed & prioritized gaps to be resolved considering the impact of solving problem areas.

•Excellent understanding of Software Development Life Cycle (SDLC) and Test Methodologies from project definition to post-deployment documentation.

•Expertise in designing and developing Test plans, Test Cases, Test Scenarios, and Test Reports for both manual and automated tests.

•Strong working experience in the Data Analysis, Data Verification, and Validation of an ETL Application using Backend/Database Testing

•Experienced in Agile approaches and Scrum, including coordination between offshore and onshore.

•Extensive experience in Functional Testing, Unit Testing, Integration Testing, Regression Testing, GUI Testing, Backend Testing, Finance end-to-end using SQL, Browser Compatibility Testing, Black Box Testing, White Box Testing, System Testing, Load Testing, and Build Verification Testing

•Performed Testing Life Cycle during the various phases of the application.

•Involved in converting manual test cases into automated scripts.

•Extensive Knowledge & Experience in various Order Management Systems (OMS), Manhattan Active Omni (MAO), Citrix-Sterling OMS Systems, Distribution Order Management (DOM)

•Implement core Project Management tools, methods, and best practices to assemble testing plans that align with the project/release and with expectations of meeting business needs.

•Good Experience handling multiple projects with different vendors in large-scale setups and being the escalation point of contact.

•Proficiency in manual and automation tools such as Selenium, Quality Centre, and Automation Anywhere, Cucumber, Jenkins, TestNG, Postman, and GitHub

•Experience with programming and scripting languages (Java, JavaScript, Gherkin)

•Involved in different types of methodologies like Agile and Waterfall methods.

•Experience in web services testing like Postman, REST API and create the continuous Integration mechanism.

•Strong Database (Oracle, SQL Server, My SQL, MS Access) testing skills using SQL, PL/SQL.

•Experienced Warehouse System Analyst in the Supply Chain Distribution industry.

•Excellent Analytical, Problem-solving, and Documentation skills to evaluate the current process maturity of the organization and make recommendations for improvement.

•Strong communication and interpersonal skills and proven ability to test with minimum software specifications.

•High proficiency in Scheduling and Managing resources and activities in QA Teams

•Ability to work in a team as well as independently.

Technical Skills:

Testing Tools

Selenium, Automation Anywhere, Quick Test Pro (QTP), Quality Center (QC), Postman, Browserstack, sumologic

Defect Tracking Tools

Jira, Xray, Quality Center, Bugzilla

Applications

MAO-OMS, WMS, Blue Yonder-JDA(AS400), PDM, POS, Kafka, Oracle Retek, Citrix-sterling, MIF, PDM, DOM, EOM, DS, RMS

Databases

Oracle, SQL Server, Mongo, and Toad

Languages

SQL, Java, XML, PL/SQL, JavaScript, JSON

Web/ App Servers and others

WebLogic, AMP/PWA apps, WebSphere, Apache web server, Microsoft IIS, ReactJs, NextJs

Version Control Tools

MS VSS, Rational ClearCase, Git, CVS

Professional Experience:

Bed Bath and Beyond, NJ Oct 2013- August 2023

QA Lead

•Efficiently manage projects from proposal and execution to certification and delivery, averaging 20 user stories per sprint.

•Implemented a comprehensive reporting system that helped to enhance visibility into testing activities and to enable informed decision-making

•Served as QA Lead, exhibiting leadership skills in effectively managing a team of 25+ resources across several departments, bolstering annually.

•Communicate with product owner, design, and executive teams through written reports and oral presentations to identify and solve quality issues.

•Expertise in working with AGILE and Kanban environments

•Plan, create, execute, and maintain automated test scripts for Regression testing, Smoke testing, and Functional testing using Selenium WebDriver/Java, TestNG, and Maven technologies.

•Worked on Continuous Integration tool Jenkins to monitor and run scripts.

•Involved - XML validations, MIF validations, Payload XML, and RMS Form validation

•Manage access and create profiles(username and password) within our internal application (JDA) for the company

•Worked with POS systems and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, product retail price, and promotions.

•Trained team members through walk-through demonstrations to reduce guesswork and improve productivity.

•Participated in white box testing. Worked closely with developers, DB people, and business analysts to make sure everything was going in the right direction

•Formulated a comprehensive Test strategy for a change in reporting structure, ensuring seamless coordination with various teams. Addressed progress updates, defect resolution, and post-implementation issues with a proactive approach.

•Web Service testing(RESTful API) using JSON, XML payloads

•Led QA efforts for Blue Yonder WMS implementations, focusing on Inbound, Outbound, Inventory Management, Slotting, and Cycle Counting modules.

•Involved in writing Automation scripts by using Selenium Java with Behavior-driven Cucumber Framework.

•Knowledge and experience on how WMS, EDI, and other distribution systems integrate for distribution operations

•Performed system, integration, end-to-end, GUI, and Regression testing

•Involved in using the BDD framework to develop Cucumber step definitions, Scenarios, and features using the JavaScript language.

•Proficient in testing and validating supply chain management systems (SCMS) to ensure the integrity and efficiency of inventory, logistics, and procurement processes.

•Trialed and implemented several new testing procedures and documented the QA Plan.

•Reviewed business, functional, and design documents with Business Analysts and Project Managers to implement and improve the applications. Created associated test cases in support of the system requirements and ensured the systems operated appropriately.

•Experience in testing mobile apps on IOS and Android environments

•Performed conducting API calls through Postman and editing the response keeping breakpoints and debugging the response and REST API

•Strong familiarity with iPhones and Android operating systems and applications. Used Appium for both Android and iOS platforms and Required APIs from time to time by requirement

•Maintained regular communication with project teams, business teams, and business analyst teams, fostering collaboration and alignment throughout the testing lifecycle and UAT

•Verifying the OMS- Order Status, Create Order, POS, POC and validating the same till fulfillment process using Manhattan

•Tested multiple applications and verified data table content by using SQL Queries (Backend Testing)

•Worked on various Payment applications using SELENIUM WEB DRIVER, Java for the Payments rollout – Credit Cards, AfterPay, ApplePay, GooglePay, Cash & Carry, Express Pay (checkout in-store using app), Klarna, CashApp, Verifone Payment Gateway (Tokenization and PCI compliance)

•Conducted mobile app testing across the web.

•Extensively used defect tracking tools such as JIRA, Confluence, and X-ray

•Experience in testing Analytics tags using Tealium, Adobe, and Google Analytics

•Worked on Front-end optimization and AMP/PWA Pages (Progressive Web Apps, Accelerated Mobile Pages)

•Create feature files, test data mapping files, and configuration properties as part of the maven/Cucumber framework.

•Worked on various projects - Cross Banner Cart & Checkout, Mirakl Marketplace integration, BOPIS including curbside pickup, Same Day Delivery with Doordash and Shipt.

•Worked on Store applications- The Beyond Store also validated real-time orders by creating and placing orders and fulfillment (TC51, TC 52 Docking Station, and MC40 Devices).

•Conducted end-to-end testing of RMS applications, including functional, regression, integration, and performance testing.

•Worked on various applications like MA0, PDM, and Redis during project launch.

•Strongly Involved in API, Web Services, Browser, and Backward Compatibility Testing.

•Worked on Finance end-to-end validation during the project launch

•Executed test cases for testing the following functional areas: Data sync, Distribution, Inventory Management, Order Management, Pricing, product assortment and vendor management

Environment: Automation-Selenium, BDD, Java, JavaScript, JIRA, Oracle SQL, Oracle Retek, RMS SQL developer, TOAD, DB2, Postman, MAO-OMS, Kafka, WMS, JDA, EDI, PDM, POS, Xray, Windows OS, MS Office, Confluence, ReactJS, AMP/PWA apps

ACADEMY SPORTS, TX Mar 2013- Sep 2013

Senior QA Analyst

Academy Sports + Outdoors is a sports goods discount store chain, headquartered in Katy Texas. Academy Stores has 6 departments: Team Sports, Footwear, Camping, Hunting and Fishing, Apparel, and Front-end. The project worked on is eCommerce Portal Upgrade from Legacy Systems to Oracle Retek.

•Based on the Business Requirements and Functional Specification Documents, prepared functional test scripts for Foundation data, Items, Purchase Orders, Replenishment, Interfaces, and Legacy Systems.

•Working with offshore team, reviewing the test case design, preparing test strategy, status update, worked on automation scripts used Gradle Build, TestNg, Eclipse

•Repeatable Test processes, Test Plans, Test Cases, White Box, Black Box testing, Automated Testing.

•Worked with Business Leads to ensure Test Cases written gave 100 % coverage.

•Worked with a team on batch programs that needed to be run and data setup to test the functionality during test execution.

•Worked with version control system Git/GitHub and ran the automation suite using continuous integration tool using Jenkins and generating cucumber reports.

•Worked closely with the development team in executing the functional test cases involved as part of an upgrade to Oracle Retek.

•Developed Cucumber Step-Definitions for Rest API testing using Rest and usage of Soap UI or Postman tools.

•Involved in testing Security Roles and System Options of the applications.

•Educated the team in understanding the WebSphere Commerce System and participated in evaluating the WCS application.

•Performed Regression testing, Functional testing, Unit testing in TestNG suite to generate Test execution result.

•Converted acceptance Criteria to automated tests using Ruby/Cucumber.

•Participated in Defect Triage Meetings and getting trained in different modules of the RMS/RPM/ SIM application.

•Worked on mobile testing with the APPIUM CUCUMBER native mobile app for Android and iOS devices.

•Comprehensive Knowledge of Performing System, Functional, End to end, and System Integration testing, UAT testing of eCommerce application, and defect documentation before and after live production

•Worked on Order Management(OMS), Inventory Management, and Item Management Systems in Sterling.

•Proficient with internal Blue Yonder- WMS system to track packages

•Hands-on experience with HP-Quality Center which is used for uploading test cases, executing test cases, and tracking defects.

•Coordinated with Project Managers and developers and analyzed all tests conducted on various products and components.

Environment: HP Quality Center 10.0, JIRA, Windows OS, MS Office, Oracle Retek, SQL developer, TOAD, DB2, DBVisualizer, Citrix-Sterling, POS systems

Ann Taylor, NY Jan 2011- Mar 2013

QA Analyst

Ann Taylor & LOFT is an apparel retail chain store for women, headquartered in New York City. The brand is marketed under four divisions: Ann Taylor, LOFT, Ann Taylor Factory, and LOFT Outlet.

I have worked on multiple e-commerce Domestic and International projects with different teams.

•Work collaboratively with the QA manager to execute and validate the test cases based on system requirements.

•Helped new team members understand the Business requirements & System flow.

•Communicated the task progress and status of deliverables to the QA Manager

•Coordinating with the team about defect validation and assisting the development team in recreating defects

•Experience in applying Testing Methodologies, creating Test Plans, Executing Test Scripts, Automation Test Cases, Defect Tracking and Report Generation, and Requirement Traceability Matrix.

•Worked on the development and execution of Test Cases for Online Credit Marketing

•Reviewed the user requirements documents to ensure that requirements are testable.

•Defining testing standards, and working closely with IT teams to support testing strategies and activities.

•Responsible for executing the Mobile version of the application on smartphones.

•Involved in Automation Testing using the Automation Anywhere Tool

•Handled complete International Projects, their associated test cases, and their complete execution.

•Communicated test progress, test results, and other relevant information to project stakeholders and the QA Manager.

•Performed load as well as cross-browser testing for Ann Taylor and LOFT Applications

•Created and analyzed formal test results as well as defect reports to discover any application-related issues and interoperability flaws.

Environment: Automation Anywhere, BCC, Jira, Windows OS, MS Office, SQL

Education

Masters in engineering

University of Bridgeport, CT

Bachelor of Technology in Engineering

JNTU, India

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