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Pool Attendant Customer Service

Location:
Kampala, Uganda
Salary:
800,000 Ugx
Posted:
July 10, 2024

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Resume:

OBJECTIVE

A detail-oriented, hard-working individual with extensive experience in aquatic safety and customer service.

I can-do attitude with a strong desire to help others and a passion for the water. Proficient in all levels of lifeguard training, First-Aid with CPR and AED certification.

I enjoy working with all levels of exercisers and I am able to provide motivation and encouragement to help them reach their goals.

My goal is to help people stay safe in and around water so they can enjoy themselves and have fun.

CONTACT

PHONE:

+256-***-***-***

+971-**-****-***

WEBSITE:

Linkin kimbugwey.yusuf

EMAIL:

*********@*******.***

HOBBIES

Swimming

Physical Fitness

Out-Door activities

Sports [Soccer & Volleyball]

Drawing, Sketching, Reading

SKILLS

Exceptionally strong organizational skills

Excellent communication

Leadership skills

Adept at counseling swimmers on non-swimming issues

International Lifeguarding Program

Certified Swim Coach

Certified in CPR/AED

Certified in First Aid

Goal Oriented

Team Oriented

REFERENCES

Das Sajal

Recreation supervisor

Centro Barsha Rotana

********@*******.***

+971-**-***-****

Mercy Mzee

Executive Sales

Albanda Hotel Rotana

*****.****@******.***

+971-**-***-****

Mutyaba Hassan

Technician Grand Victoria Ltd

***********@*****.***

+256-***-******

EDUCATION

Mackay Memorial School

From January 2003 – December 2004

Uganda Advanced Certificate of Education [U.A.C.E]

ST. Paul Senior Secondary School

From January 1999 – December 2002

Uganda Ordinary Certificate of Education [U.C.E]

Ellis & Associates

International Lifeguard Program; July 2020, August 2021 - August 2023

First Aid/CPR/AED and supplementary Oxygen

The Amateur Swimming Association. [Swim England]

The ASA Level 1& 2 Swimming Teacher

WORK EXPERIENCE

Swimming Coach/Lifeguard • Salalah Rotana Resort • Dates from February 2015 – To February 2017.

Swimming Coach/Lifeguard and Supervisor • Centro Barsha Rotana • Dates from February 2017 – To-Date.

Lifeguard Responsibilities:

Overseeing activities at an aquatic facility.

Explaining and enforcing rules, regulations, and policies to ensure the safety of Guests.

Monitoring designated areas to recognize signs of danger.

Warning swimmers regarding unsafe situations.

Maintaining order in swimming areas.

Responding to emergencies and rescuing swimmers in danger of drowning.

Performing first aid procedures including CPR/AED and supplementary oxygen

Maintaining cleanliness and orderliness of all areas.

Maintaining records and reports.

Swimming Coach Responsibilities:

Determining ability and skill level before setting up training programs.

Developing and implementing training programs that focus on improving technique, stroke placement, speed, and style, Teaching brand new swimming styles or strokes.

Educating swimmers on water safety and providing lifesaving training sessions.

Using a range of activities to improve water confidence.

Recording training sessions to analyze strokes, techniques, and monitor progress.

Setting training goals and objectives for teams as well as individual swimmers.

Teaching and perfecting skills like flips, kicks, body rolls, floating, and breath control.

Ensuring the pool or training area is clean, well-maintained, and free of hazards.

Scouting swimmers and preparing teams and individuals for swim meets.

Recreation Supervisor’s Responsibilities

Daily briefing with Recreation Manager / Assistant Recreation Manager and employees

Completely understand and enforce facility’s rules and regulations

Update and develop SOP’s for all work areas and ensure all employees are fully trained to perform their duties as per the standards

Understand and be familiar with all the facilities, memberships and services provided

Implement a daily / weekly / monthly cleaning and maintenance check list for all relevant employees and ensure it is acted upon

Ensure the club is clean and tidy and the set up of the club is proper at all times

•Ensure all safety and cleaning standards are maintained throughout the daily operation

•Ensure that guest adhere to all club’s rules and regulations

•Responsible for preparing the weekly duty roster

KIMBUGWE YUSUF

Lifeguard/Swim Coach & Supervisor



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