Technical Support Computer Science

Sai Vamshi Shaga

Cincinnati, Ohio ******.*******@*****.*** +1-513-***-****

https://www.linkedin.com/in/sai-vamshi-shaga

Career Objective:

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Education:

Master of Engineering in Computer Science Aug 2023 - Sep2024 University of Cincinnati 3.8/4.00

Bachelor of Science in Computer Science Aug - 2020 Chaitanya Degree College GPA: 8.4/10

Technical Skills:

Java, Selenium, C, MySQL, Amazon Web Service.

Experience:

Automation and Functional Tester Cognizant Limited (client: Cambridge Assessment) Dec 2021-Jun 2023 Roles and Responsibilities:

• Learnt documentation, understanding requirements related to Cambridge Assessment applications.

• Gained knowledge on testing from colleagues, self-learning & modelled process flows.

• Coordinated with offshore and onsite teams in managing the deployment and delivery activities.

• My core responsibility is to work on testing the Application related issues.

• Worked on creating Test reports records for the production activities.

• Coded, tested and debugged programs in accordance with established standards.

• Monitored bug tracking systems for open issues related to software testing efforts.

• Developed SQL queries to analyse data integrity across various databases.

• Created automated tests for regression testing of all new features.

• Maintained detailed records of all testing activities throughout the development life cycle.

• Designed automation frameworks using Selenium WebDriver or similar technologies.

• Performed functional, integration, system and user acceptance testing processes.

• Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.

• Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.

• Met project scope and delivery dates by planning optimal testing schedules.

• Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.

• Participated in peer reviews of test plans, scripts, data sets and other related documentation.

• Conducted manual tests on multiple platforms including web-based applications, mobile devices and desktop computers.

• Developed and executed test cases to ensure software functionality, reliability and performance. Appreciations and Certifications:

Java and Selenium Certification from Cognizant Mar-2022 Cambridge Client Appreciations for good commitment and work. Feb-2023 Voluntary Activities:

Community Service Director for the “Rotaract Club of Warangal” Mar 2020-Jun 2021

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