Customer Service Dental Assistant

Celia Margarita Magaña

**** * ****** *****

Phoenix AZ 85051

Cell: 480-***-****

*********@*****.***

WORK EXPERIENCE

North Phoenix Pediatric Dentist Phoenix, AZ

Dental Assistant February 2022 - May 2022

Procedures assisted included prophylaxis, sealants and nitrous sedation.

Assist dentist with dental procedures for children, including special needs children.

Amazon Goodyear, AZ

Trainee November 2021 – February 2022

Trainee for scanning for customer orders.

Consumer Cellular Phoenix, AZ

Trainee September - October 2021

Trainee for resolving client issues with cell phone services.

Fields Auto Group Prospect Heights, IL

Café Supervisor / Customer Service Representative April 2015 - August 2021

Prepare and serve meals to clients while they wait for their car repair.

Provide and maintain a positive atmosphere to ensure client satisfaction.

Oversee daily operations, inventory of café and Cash Register Balancing

Assist Parts Department sorting parts and office administration duties.

O’Hare International Airport Chicago, IL

Swiss Airlines/Aero Mexico/Avianca Airlines May 2013 - March 2015

Worked as a customer service agent and boarding agent

Checked passengers into system before flight and scan boarding tickets.

Managed arrivals and departures.

Maintained friendly and safe environment for passengers.

Provided excellent and consistent customer service.

Monitored safe transportation of baggage.

Jackson Hewitt Chicago, IL

Administrator November 2012 - April 2013

Managed client traffic as a Client Care Associate.

Input data of clients upon tax preparations.

Maintained an effective and professional filing system.

Scheduled appointments for clients.

Answered phones.

First Family Dental Chicago, IL

Dental Assistant April 2007 - November 2012

Assisted dentist with dental procedures for adults and children.

Procedures: prophylaxis, sealants, extractions, impressions, root canals, cold sterilization and fillings.

Maintained records of patients.

Scheduled appointments.

EDUCATION

Harold Washington/Casa Central Chicago, IL

CNA Certified Graduated: December 1996

Completed Basic Nursing Assistant Training Program

SKILLS

Bilingual – English and Spanish

Trained in Dental Procedures (Prophylaxis, Sealants, Extractions, Impressions, Root Canals, Cold Sterilization, and Filling Procedures)

Medical Assistant Training (Vital signs; EKG injections; adult gynecology)

Pediatric Training (Checkup Routines)

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