Quality Assurance Customer Service

Bobbie Kovach

*** ****** ***** *

Fairdealing, MO 63939

Cell: 573-***-****

*************@*****.***

Objective

Dedicated and energetic professional with real world experience.

Professional Experience

Quality Assurance Technician

Peco Foods

March 2023 – Present

Do hourly inspections on product for flaws

Check X-ray machines to make sure they are running correctly

Check the PAA to make sure it’s running at the correct temperature

Browse plant to detect potential issues

Complete the necessary reports and forms to comply with all government regulations and company policies

Sample Coordinator

Imagen Brands - Vitronics

August 2021 – March 2023

Run open order report for all new released Sample Orders

Print each order individually

I review each order to verify it is entered correctly & stock is available

If there are any issues with the order I correct them in the system or coordinate with Customer Service to contact the customer to verify how they would like go proceed

Orders processed with items requested and any documentation required

Ship all orders and run through the UPS, FedEx or export terminal in accordance to the customer order.

Invoice all orders shipped

Stock and place replenishment orders according to volume of the item for production to fulfill

We have multiple big shows(Las Vegas, Orlando and other states) every year that we prepare and put kits together for while shipping to multiple locations

Quality Assurance Technician

WW Wood Works

April 2018 - August 2021

Had to inspect every cabinet door/drawer front before installment to verify it met all requirements.

Documented any findings that didn’t meet our quality standards

Any findings that couldn’t be fixed was documented for Scrap

Any order finding that was scrapped, I would place a new order with production to replace the SKU that was scrapped

Brad CO

Receptionist

May 2016 - March 2018

Managed 20 Rentals and tenants

Answered multi call line and emails

Documented and tracked payment history on each rental and person occupying that rental currently

Collected rent and deposits, process and documented late notices and eviction notices

If a tenant wouldn’t evict, prepare documentation for court

Process each application to rent from Brad Co

Advertise all open rentals in multiple forms of media

Education

Doniphan High School - Diploma Received

5 Ball Park RD

Doniphan, MO 63935

Skills

Customer Service

Warehouse/Shipping

Production Manufacturing

Excel & Word

Administrative Assistant

References

Christina Mcgee Junk Dynasty Flea Market 573-***-****

Melissa Brown BradCo 573-***-****

Danielle Mischka People's Community Bank 573-***-****

Sydnee Holland Imagen Brands 573-***-****

Contact this candidate