Data Entry Quality Control

Location:

Roebling Complex, NJ, 08611

Salary:

20+

Posted:

November 12, 2025

Contact this candidate

Resume:

Hello,

attached you will find my resume along with references & contact information in hopes that I may be considered for the above mentioned employment opportunity. As a finance and accounting professional; I also have book-keeping, data entry, executive and mainly administrative experience. Amongst the strong clerical and computer skills I possess I also learned to operate multiple programs designed for finance, customer service and quality control systems.

I feel that I am an asset in any setting with not only an impressive WPM, hard and soft phone skills, an Eidetic memory,bilingual, detail oriented and charismatic…all of which I am consistently eager to put into action. Thank you for taking the time to review my credentials. I am currently a behavioral therapist & technician working with neurological disorders. Below you will find the best contact information for myself; I look forward to hearing from you in the near future.

Warm Regards,

Crystal K. Augustine

Cell: 989-***-****

E-mail: ********@*****.***

Crystal K. Augustine

Education:

Notre Dame Preparatory HS -Lawrenceville,NewJersey

Class of 2006

Dance Team Capt. ‘05.

NorthEastern University -Boston,Massachusetts

Class of 2009 Major: Criminal Justice Minor: Political Science

Qualifications & Skills

●ADP

●Black Knight Financial

●CRM [ WorkBooks/ Suites]

●CTI [ & Applications]

●SalesForce

●Oracle

Typing: 60-71 wpm

Bilingual [ English/ Spanish ]

●Escrow Account Analysis/ *Reamortization

●Retirement & Non-Retirement Acct. processes & operations

●Microsoft: Outlook, Excel, Powerpoint, Word, 365

Internships & Non-Profit Organization Work History

The Children’s Home Society August -November 2022

Senior Administrative Coordinator

National Junior Tennis League•Trenton

Lead Coach - June2005-2020

Anthony Pino Hair Salon

Newbury Street-Boston, M.A Reception & Front Desk Management

Work History

Current. Behavioral neurological Therapist

Company: Bright Achievements January 2024-current

Educational Testing Services

Ewing NJ. April 2022 -November 2023

Mainly assigned within the Resolutions Dept., I was frequey requested for Quality control then formally trained specializing in ensuring all data, exams,designated and attending schools are detailed and accurate. I was also trained and tested in multiple regions of the testing procedures within resolutions as well as customer service. These skill sets ranged from reviewing candidate information, confirming test answers, locating missing pieces, special services inquiries and recommendations as well as SAT/Psat Operations.

The State of NJ Dec. 2021 - March. 2022

Child Support Disb. Rep.

Conducted incoming calls regarding family support services such as alimony, child support and the receipt of state funds. accessed accounts in a high call volume setting ranging from 70-100 calls per day, then notating the account and call tracking system .

Merrill Lynch Wealth Management March 2019 - July 2021

●Wealth Management 2019-

● Client Accounting 2020-

● Document Control - 2021

● Margins - 2021

Assisting the financial advisors with the marketing tools used to assist clientele as well as shared pools. As an associate I was responsible for remote access to their computer screen, walking them through the procedures to store and label and even personalize the apps to better serve their clients. Adding and removing associates from various systems and interacting with the Bank of America advisors as well as their associates.

Central Loan Administration & Reporting

May2015-2018. -Ewing, NJ

●Credit Union Representative 2 2016-2018

●Base Representative 1 2015-2016

Aligned on a “private label team” handling accounts, inbound call of 100+, research and oracle program responses via Email.When promoted to a specialized team entailing a high touch module I was provided the opportunity to select between a veterans or Credit Union team. Assigned to assist with natural disasters, accommodating loan refinancing & modification procedures spanning from escrow,Heloc,tax and easements.

Educational Testing Services – Ewing, NJ 2012-2013 Customer Service:

Working with high call volume, receiving inbound calls regarding English proficiency exams for non-native English speaking candidates. Documentation of calls as well as payment and scheduling for administration of tests..

Spa Management & Client Liaison

Sydney Albert Salon/Spa

WestWindsor, NJ 2011-2012

Metropolis Spa & Salon -

Princeton, NJ 2009-2011

Reference list (Additional References: Available upon request)

Cenlar ( Central Loan Administration and Reporting)

370 scotch road, Ewing, nj 08610

425 Phillips Blvd, Ewing Township, NJ 08618

609-***-****

NJTL OF TRENTON

439 S. Broad St.,Trenton, NJ. 08611