JULIA A. ROSS
**** ****** ***., ****** **** MO **128 816-***-**** ************@*****.***
PROFILE:
• Motivated, personable business professional with talent for quickly mastering technology.
• Ability to interact diplomatically and tactfully with professionals and non-professionals.
• Skilled and accustomed to overseeing sensitive, confidential records.
• Attributes- flexible and versatile in situations – able to maintain a sense of humor under pressure.
• Innovative professional with more than twenty years of progressive experience in the various career fields
• Highly skilled in organizational techniques, prioritizing, planning, problem-solving and scheduling
• Thrive in both independent and collaborative work environments; prompt and dependable.
• Problem-solving and people skills focused on exceeding organizational goals. SKILLS & ABILITIES:
• Report Preparation
• Safety/OSHA
• Human Resources
• Customer Service
• Scheduling Management
• Conflict Resolution
• Efficient multi-tasker
• Staff Training/Development
• Results-focused
• Performance/ Wage Reviews
• Data Entry
• Team Builder
WORK HISTORY:
2023 – 2023 Kansas University Health System (KU) Eye Center 7400 State Line Rd.
Prairie Village KS 66208
Patient Service Representative (PSA)
2022 – 2022 Teema/People 2.0
2901 Wilcrest Drive Dr., Suite 500
Houston TX 77042
Data Entry Clerk (Contract Position with Internal Revenue Service) 2020 – 2022 Veterans Administration Medical Center 4801 E. Linwood Blvd
Kansas City MO 64128
Medical Support Assistant (GS-05)
2018– 2019 Veterans Administration Medical Center
4801 E. Linwood Blvd
Kansas City MO 64128
Medical Support Assistant (GS-05)
2016 – 2017 Veterans Administration Medical Center 1670 Clairmont Road
Decatur GA 30033
Medical Support Assistant/Program Support Assistant (GS-05) Page 2, Julia A. Ross
2009 – 2018 Cobb Disability Consultants – Social Security 255 Racetrack Road
McDonough GA 30253
Administrative Assistant (Part-time)
2012 – 2018 Trinity Administrative Solutions Inc. (Formerly Results4Today, LLC) 255 Racetrack Road, Suite 7
McDonough GA 30253
Chief Executive Officer (CEO) (Business Closed-June 2018) 2009 –2013 Old Towne Office Suites/Cobb Disability Consultants 255 Racetrack Road
McDonough GA 30253
Front Desk Receptionist (Part-Time) & Legal Administrative Assistant (Part-Time) 2007 – 2008 United States Census Bureau
Kansas City Regional Office
Kansas City, KS
Administrative Officer (GS-11)
2006 – 2009 WATCM Group Home
Kansas City, MO
Office Manager /Grant Writer (Volunteer w/stipend) 2004 -2006 Department of Veteran Affairs, Veterans Medical Center Kansas City, MO (Temporary Assignment-completed)
Patient Services Assistant (2005-2006), Work-Study Student (2004-2005) (GS-05) 2003 – 2004 Economic Development Corporation of Kansas City, MO Kansas City, MO 64105
Executive Assistant
2002-2003 City of Del Rio
Del Rio, TX 78840
Executive Secretary (City Manager)
1981- 2002 United States Air Force and Air Force Reserve Personnel, Information Management & Logistics
(Retired: 15 July 2002)
EDUCATION
• North Central University - MBA, emphasis Human Resources, November 2021 - 12 semester credits
• Park University, Parkville MO; B.A.-Business Administration, April 2005
• Community College of the Air Force, A.A. Information Management and Personnel Management, April 1996 AWARDS/DECORATIONS
Spirit Award – 2007 (Kansas City Regional Office-U S Census Bureau), Joint Service Commendation Medal-1999; Joint Service Achievement Medal-1998-99; Joint Meritorious Unit Citiation-1998; Public Health Service Award-1999; Air Force Commendation Medal-1984, Air Force Achievement Medal-1982 and 1984; Employee of the Month-1998