Data Entry Customer Service
Resume:
****************@*****.***
Aurora, CO 80015
Skills
• Task Delegation
• Scheduling
• Data Entry
• Team motivation
• Workload Management
• Marketing knowledge
• Financial Management
Customer Relationship
Management (CRM)
•
Education And Training
Extensive customer service and
marketing skills.
•
High-energy, personable, and
extroverted individual.
•
Proficient in Microsoft Word,
Excel, PowerPoint, and social
media.
•
Initiative-taker with the ability to
thrive in highly stressful
situations.
•
Great attention to detail and
ability to identify process
improvements.
•
Strong, intuitive problem-solving
skills.
•
Highly-motivated person with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Sonoma Resort Apartments - Assistant Manager
Aurora, CO
01/2023 - 02/2024
Waterfield Apartments - Leasing Consultant/Assistant Manager Aurora, CO
05/2019 - 12/2022
Floormart LLC - Administrative Manager
Aurora, CO
01/2018 - 03/2019
Lindsey Bulsterbaum
Summary
Experience
• Support the team
• Review resident files, address unpaid fees, and enforce lease terms
• Manage daily operations in compliance with the company policies
• Conduct move-out statements
• Verified customer accounts and collected overdue payments. Negotiated payment plans with customers to facilitate timely payments on past due balances.
•
• Reconciled bank accounts on a regular basis.
• Assisted in the preparation of monthly financial statements and reports.
• Adhered to safety protocols while handling money transactions. Managed office tasks including filing paperwork, answering phones calls, scheduling appointments and managing calendars.
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Updated existing software programs on all workstations connected to the office network.
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• Greet, assist, and qualify prospective residents Assist applicants by giving tours, answering questions, preparing applicant paperwork and communicating lease and property policies
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• Responsible for marketing the community and planning Resident events Maintain positive Resident relations by acting as a Liaison with the Maintenance team, ensuring customer's needs are met, and outstanding issues are resolved.
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• Promotion achieved in just 6 months
• Built rapport and identified customer's needs in order to pair products/ offerings
• Followed up with previous clients to maintain customer satisfaction and loyalty
• Managed all aspects of new client paperwork
• Minor software development
Created and maintained filing systems for employee records, financial reports, and other documents.
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Assisted in the recruitment process by reviewing resumes and conducting interviews.
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Communicated job expectations and trained staff to promote team building and discipline.
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Contact this candidate