Service Agent Sales Executive

Curriculum Vitae

Mohmed A Hussien

Contact: 682-***-****, *******@*****.***

Address: **** ****** *****, **** *****, Texas

OBJECTIVE:

Seeking new challenges in a professional organization that utilizes my skills and offers opportunities for advancement I know how to go an extra mile for great customer services. I wish to contribute something extraordinary to make this world a better place to live.

EDUCATION:

Ternopil Medical University 1995 – 2001

Odessa Medical Academy 2001- 2002

A-level in UAE schools from 1989 – 1992

WORK EXPERIENCE

Hallmark aviation-Customer service agent- May 2024-upto date.

Prospect Airport Services-Airport operations -Oct 2023- Apr 2024 (DFW airport)

United Cab Services-Dispatcher, January 2023 – Oct 2023 (Irving, Texas)

Emirates Airlines (Dubai) - Event Organizer Supervisor, January 2018 - November 2022: Indoor/Outdoor Event setup

Miracle Health Care (Dubai) – Sales & Logistics Manager, March 2014 - January 2018: Sales & Marketing, organizing customers contracts & follow up, Meeting, organizing transports for staff, preparing documents for Immigration & Labor authority.

Relax Tourism Company (Dubai) – Sales Executive, Feb 2014 – March 2014:

Planning, Selling and Marketing (Visas, Tours, Meetings, Incentive and Events).

Red Dunes Tourism Company (Dubai) – Sales Executive, May 2013 –Dec 2013 : Planning, organizing and selling (Visits, Visas, Tours, Meetings, Incentives and Events).

Arabian Adventures (Dubai) - Safaris Operations, Dec 2012 – April 2013 : Working as a tours allocator & tours adviser [ timing,activities,locations ] .Working with Business Objective System.

Arabian Adventures - Safaris Guide, May 2006 – Nov 2012 : Led, Organized and sold big groups [ Gala dinner, Team building activities, annual meeting, Media groups, Photo shoots for UAE tourism, Emirates, Arabian Adventures ... etc ] as adviser in the desert & Guide.

Leading for Russian groups and delegate for interpreting Russian assignments.

Banafa’a Perfumes (Dubai) – July 2005 – Mar 2006: Sales & Marketing.

The Ministry of Health Sudan - July 2003 - Jun 2005: General Doctor.

Courses

●First Aid (Emirates Airlines)

●Excellence customer services (Online by Emirates Airlines)

●Shift & fatigue at workplace (Online by Emirates Airlines)

●Writing effective reports & feedback (Online by Emirates Airlines)

●Fire & safety (Emirates Airlines)

●Handling special needs customers (Online by Emirates Airlines)

●MS Word (Online by Emirates Airlines)

● MS office (Online by Emirates Airlines)

●Team building (Online by Emirates Airlines)

ACHIEVEMENTS:

●Effectively worked in the Ministry of Health in Sudan as a Doctor.

●Helped to go beyond the targets in Sales & Marketing with Ba Nafee Perfumes.

●Got on board, high performance in Emirates Airlines (Arabian Adventures) as a Safari Leader.

●Helped to increase the team productivity in Emirates Airlines (Arabian Adventures) by giving all efforts during my tenure.

●Very hard worker individual and in teams.

●Excellent communications skills.

FUNCTIONAL EXPERIENCE:

●Hospitality

●Tour/Safari Guide

●Customer service

●Safaris Allocations ● Microsoft Word /Excel ● Sales and Marketing.

INDUSTRY EXPERIENCE:

●Tourism

●Education

●Medicine

●Telecommunications

PERSONAL INFORMATION:

Languages: Arabic, English, Russian (Write, Speak, Lesson )

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