Teyona Brewster
Piedmont, SC *****
******@*****.***
I possess the skills and mentality to help your company further expand. It will serve both the team and me a great experience, continuing the growth of maturity, effectiveness, and efficiency for your new AND existing customers and clients.
Authorized to work in the US for any employer
Work Experience
Server/Waiter
Waffle House - Duncan, SC
March 2024 to Present
• Greet customers/take orders
• Set up table upon customers’ arrival
• Take drinks/prepared food to customers
• Bus/clean tables
• Take payments
• Clean dishes
• Cook/prepare food and drinks
• Clean lobby, cash register, bathrooms, and employee working area
• Restock/refill as needed
Inbound Sales Representative
Spectrum - Simpsonville, SC
October 2022 to March 2024
• Answer calls following company’s protocol
• Provide new and existing customers with products/lines of business (internet, cable, home phone, cellphone)
• De-escalate escalated calls/customers and fix/correct issues
• Get customers over to corresponding department and maintain effective and efficient communication
• Ensure that work area is kept neat/tidy
• Navigate through multiple screens and systems to carry out job duties
• Ensure quality customer experience/satisfaction
• Maintain knowledge/research on job duties/address customer concerns
• Attend team meetings/trainings as mandated
Supervisor
WSI Michelin - Woodruff, SC
November 2021 to October 2022
• Ensure employees are in designated work areas/fully equipped to work safely, correctly, and efficiently
• Oversee production using multiple BI tools/systems to ensure that all production is running efficiently/ being sent out in a on time
• Fill in for employees during breaks/recesses
• Ensure employees follow safety procedures
• Process daily audits
• Follow disciplinary actions in events of incorrect/unsafe working procedures or violation(s) of policy
• Keep communication between higher management/employees
• Attend team/supervisory meetings as mandated
• Ensure work/absence times of employees are inputted correctly. Tugger/Forklift Operator
WSI Michelin - Woodruff, SC
August 2020 to November 2021
• Operate tugger truck
• Physically move full/empty trains from/to destinations
• Systematically move trains from/to destinations
• Fix tires on pallets
• Pole/de-pole pallets
• Operate forklift
• Physically move pallets from/to designated areas
• Systematically move TU’s from/to designated areas
• Remove empty TU’s from designated work area
• Load/unload trains with full/empty pallets
Cashier
Dollar Tree - Greenville, SC
March 2020 to June 2020
• Scan/bag items
• Collect money/payment
• Greet/thank customers
• Clean work station
• Turn in till before shift end
• Put back returned items
Packer
Berry Plastics - Greenville, SC
October 2019 to February 2020
• Pack bottles
• Move pallets
• Keep a clean/tidy work area
• Check bottles for damages
Material Handler
KOVA Adidas - Greenville, SC
January 2019 to August 2019
• Re-brand/package returned shoes
• Change previous shoe packaging
• Build/break down boxes
• Pack shoes
• Scan shoes into system
• Clean/organize work area
• Move pallets to designated area
Packer
Kimura - Piedmont, SC
September 2018 to November 2018
• Bag, wrap, and box BMW car parts.
• Print labels.
• Label car parts/boxes.
• Strap boxes to pallets.
• Organize packages.
• Check car parts for quality.
Cashier
Walmart - Powderville, SC
January 2018 to September 2018
• Scan and bag items.
• Collect money and payment.
• Greet and thank customers.
• Clean work station.
• Turn in till before shift end.
• Restock returned items.
Team Member
Wendy's - Greenville, SC
December 2016 to June 2018
• Take customers' orders/payments
• Serve customers food/drinks.
• Pack food/drinks.
• Cook/prep food to be served.
• Operate front or drive thru.
• Clean front line, lobby, drive thru, restrooms, counters, tables, chairs, soda machine dispensers, grills, and trays.
• Restock frontline, drive thru, lobby, and restrooms.
• Prepare salads, bacon, and back ups to be used/served.
• Count till before open/before leaving for end of shift. Team Member
Little Caesar's - Moonville, SC
July 2017 to November 2017
• Take customers' orders /payments
• Serve customers food/drinks
• Pack food/drinks
• Cook/prep food to be served
• Run front or drive thru
• Restock frontline, drive thru, lobby, and restrooms
• Box pizzas, breads, and wings
• Make pizzas, sheet outs, and sauces
• Clean frontline, lobby, drive thru, restrooms, counters, landing, pie board, sheet out area, and dishes
• Restock work/lobby area/bathrooms
• Count drawer till before closing
Team Member
Bojangles - Piedmont, SC
November 2015 to March 2016
• Take customers' orders/payments
• Serve customers food/drinks
• Pack food/drinks
• Cook/prep food to be served
• Run front or drive thru
• Clean front line, lobby, drive thru, restrooms, counters, tables, chairs, soda machine dispensers, grills, and trays
• Restock frontline, drive thru, lobby, and restrooms Education
High school diploma
Carolina High School
August 2012 to June 2016
Skills
• Warehouse Associate
• Picker Packer
• General Labor
• Customer Service
• Packing
• Returns Processing
• Pallet Jack
• Microsoft Word
• Microsoft Office
• Scheduling
• Retail
• Fast Food
• Retail Sales
• Customer Service
• Restaurant Experience
• Communication
• Hair Styling
• Materials Handling
• Shipping & Receiving
• RF Scanner
• Forklift
• Cleaning Experience
• Shift Management
• Cooking
• Upselling
• Inside Sales
• Order Picker
• Load & Unload
• Heavy Lifting
• Quality Assurance
• Computer Operation
• Forklift
• Tugger
• Customer service
• Shift management
• Inside sales
• Typing
• Cash handling
• Restaurant experience
• Microsoft Excel
• Cooking
• Childcare
• Creative writing
• Leadership
• Sales
• Organizational skills
• Warehouse experience
• Retail sales
Certifications and Licenses
Forklift Certification
Tugger Certification
Driver's License
March 2021 to March 2029
Assessments
Business math — Proficient
December 2019
Using basic math to solve problems in a business context. Full results: Proficient
Retail customer service — Proficient
November 2023
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
• Detail oriented
• Quick learner
• Fast-paced worker
• Hard-working
• Devoted
ACTIVITIES
• Design clothing
• Practice tattooing and piercing
• Do hair and nails
• Write/create music
• Research/learn more about other interests