Team Leader Service Associate

Curriculum Vita

Vinod Kumar

Address :- Village + post – Moonak, Distt. Sangrur

Punjab Pin code :- 148033

Contact no. +917*********

Hight :- 163 cm

Weight :- 62kg

E-mail : ******************@*****.***

Career Objective

To work for a reputed organization which help to build my carrier and enhance my intellectual horizons,

to become a team worker ensuring team spirit to be a successful hotelier & achieve recognition in the field of hospitality industry.

Educational Qualification :

• 12th from PSEB of education in 2012

• 10th from PSEB of education in 2010

SKILLS

• I always have the ability you communicate effectively, equipped with certain manner and etiquette Coupled with gentleness.

• Ability to work under pressure and improve myself worth to the organization.

• Hard worker, Team Leader and Quick Learner.

Professional Qualification :

• Completed 3 years B.A in Punjabi University Patiala

Linguistic Proficiency :

• Punjabi, English, Hindi

Traineeship :

Institution : Duration

• The Ministry of Tourism Government of India national -Hospitality Skill Certificate from

Chandigarh Institute of Hotel Management (CIHM). 6 Weeks.

• I have Skill India training from National Skill Development Corporation

• I have completed my STCW course and I have CDC.

WORKING EXPERIENCE

Guest Service Associate

01st January 2016 – 18th February 2018

( 02 years 02 month) Daman

• Responsible for the cleanliness and maintenance for the floor and public area • Guest meet for the feedback and improve the services through the feedbacks • Conducting departmental training class for better staffing

• Making all kind of reports and snagging of all areas.

Housekeeping Supervisor

19th February 2018 - Current Present

• Multi skills role played during supervisory level.

• Staff briefing and placement.

• Responsible for the cleanliness and maintenance for the floor and public area. • Supervised and supported housekeeping personnel to maximize quality of service and performance.

• Respond to guest request, and concerns to ensure guest satisfaction and inspect guest rooms and public area after the routine cleaning by esure quality standard.

• Order supplies and maintain inventory for cleaning products.

Hobbies :

Playing Carrom

Magazine, News paper

Personal Information

Father’s Name : Mr. Ramchand

Nationality : Indian

Date of birth : 04/12/1992

Language Known : English, Hindi, Punjabi

Contact No. : +917*********

Marrital Status : Unmarried

Passport No. :P8287253

Declaration

I here by declared that all mention information given are true and Correct to the best of my knowledge.

Vinod kumar

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