Data Entry Customer Service
Resume:
Taiwan Williams
Trenton, NJ **609
******************@*******.***
OBJECTIVE
Looking to obtain a permanent position in which I can utilize my administrative, clerical, customer service and medical experience and life skills. I will contribute strong organizational and communication skills, along with my ability to work on a team.
SUMMARY OF QUALIFICATIONS
GardaWorld Security (Part-Time) Greensboro, NC
Security Officer
August 2019-Present
● Secure persons and properties
Alois Staffing (Temp) Hamilton, NJ
Clerical Support (DHS)
December-July 2019
● Data Entry
● Medical Rebate
● Filing
J and J Staffing (Temp) Ewing, NJ
Support Staff (TCNJ)
November-July 2018
● Process Freshmen and Transfers applications
● Assist Counselors
● Data Entry
● Answer incoming calls
Regional Transit Agency (Full-Time) Savage, MD
Customer Service Rep/Dispatcher
August 2014-January 2016
● Great ability to effectively present information on multi line phone, or one-on-one
● Uncommon ability to apply common sense understanding to carry out instructions furnished in written or oral form.
● Strong ability to communicate effectively and clearly (written and oral).
● Remarkable ability to interact effectively with other employees in all levels of the organization as well as with the general public.
● Excellent basic clerical and computer skills including MS Office Applications.
● Schedule transportation trips for Howard County elderly and disabled residents
● Assist Paratransit drivers when needed
● Cancel mobility trips on Route Match system for clients Diamond Annapolis Cab (Part-Time) Annapolis MD
Dispatcher
June 2011-December 2012
● Schedule taxi rides for customers to vary locations
● Collect taxi driver’s rental payments
● Answer telephones and give proper customer service to the public Central Maryland Regional Transit (Full-Time)Laurel,MD System Monitor, Customer Service and Paratransit Scheduler May 2010 – October 2012
● Great ability to effectively present information on multi line phone, or one-on-one
● Uncommon ability to apply common sense understanding to carry out instructions furnished in written or oral form.
● Strong ability to communicate effectively and clearly (written and oral).
● Remarkable ability to interact effectively with other employees in all levels of the organization as well as with the general public.
● Excellent basic clerical and computer skills including MS Office Applications.
● Monitor Bus Drivers
● Inventory on Bus Shelters
● Monitor Howard Transit Bus System on the Next Bus System
● Schedule rides for Howard County elderly and disabled residents Office Team (Temp-Service) Columbia, MD
Customer Service Rep/Data Entry Clerk
October 2009- May 2010
● Customer Service Representative
● Data Entry Clerk
● Clerk
● Clerical Support
Atlantic Office and Laser Product (Part-Time) Beltsville, MD Assistant Office Clerk
July 2008- September 2009
● Beltsville, MD
● Assist office manager
● Took repair orders
● Order new equipment for Government offices
● Ship merchandise out to various companies
● Took inventory of merchandise
● Assist customer with troubleshooting questions
● Took electronic payments over the phone
● Wrote memos
Department of Labor(Full-Time) Trenton, NJ
Senior Clerk
December 2001- October 2005
● Assist Adjudicators with caseloads
● Develop initial disability claims
● Closed disability cases
● Assist applicants with vary questions and concerns
● Assist manager with vary of task
EDUCATION
ACI (Part-Time) Columbia, MD
Medical Coding and Billing
June 2011-September 2012
● Medical Law and Ethics
● Medical Billing
● Medical Coding
● Patient Scheduling
● Bookkeeping
● Anatomy
● Psychology
Everest Institute (Part-Time) Silver Spring,MD
Certified Medical Assistant
2009-2010
● Demonstrated ability to work in a busy clinic and multi-program environment.
● Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients' charts.
● Prepare treatment rooms for examination of patients.
● Drape patients with covering and positions instruments and equipment.
● Clean and sterilize instruments.
● Inventory and order medical supplies and materials.
● Operate X ray, electrocardiograph (EKG), and other equipment to administer routine diagnostic test or call medical facilities or departments to schedule patients for tests.
● Give injections or treatments, and perform routine laboratory tests.
● Schedule appointments, receive money for bills, keep x ray and other medical records, perform secretarial tasks, and complete insurance forms.
● Uncommon ability to understand and relate to special health needs and problems of diversified, low-income, communities.
● Key data into computer to maintain office and patient records.
● Keep billing records; enter financial transactions into bookkeeping ledgers. Trenton Central High School (Full-Time) Trenton, NJ General Education
1990-1993
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